Ratings based on 172 Verified Reviews

4.6 out of 5
4.8 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Bonita

Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by The Westin Yokohama, Hotel Management
Thank you very much for taking your time to give us your valuable feedback.We are delighted to know that you had a wonderful stay with us.We will continue to strive for excellence and look forward to welcoming you again in the near future.
5 out of 5
by A verified traveler from bonita

Posted 19 Oct 2024
great place
Comment from Hotel Management
23 Oct 2024 by The Westin Yokohama, Hotel Management
Thank you for staying at the Westin Yokohama. It is our great pleasure to hear that you enjoyed staying at The Westin Yokohama. We will continue to try our best to provide more comfortable and memorable moments to all guests. Thank you again and we look forward to welcoming you in the near future.
5 out of 5
by A verified traveler

Posted 9 Sep 2024
Comment from Hotel Management
7 Oct 2024 by The Westin Yokohama, Hotel Management
Thank you for staying at The Westin Yokohama and for taking the time to provide us with your review. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you again.
4 out of 5
by A verified traveler

Posted 2 Aug 2024
The food and services not good
5 out of 5
by A verified traveler

Great hotel

Posted 30 Jul 2024 on Hotels
Excellent hotel in a great area. The hotel is beautiful and rooms are very nice.
Comment from Hotel Management
30 Aug 2024 by The Westin Yokohama, Hotel Management
Thank you for staying at the Westin Yokohama. We are delighted to hear that you had a great experience with us. Your warm words and compliments are a great encouragement to us and we will look forward to welcoming you again soon.
5 out of 5
by A verified traveler

Posted 10 Jul 2024
Comment from Hotel Management
16 Jul 2024 by The Westin Yokohama, Hotel Management
Thank you for staying at The Westin Yokohama and for taking the time to provide us with your review. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 6 Jul 2024 on Hotels
Comment from Hotel Management
16 Jul 2024 by The Westin Yokohama, Hotel Management
Thank you for choosing The Westin Yokohama for your stay. We appreciate your feedback and are delighted to hear that you enjoyed your time with us. We look forward to welcoming you back soon.
5 out of 5
by A verified traveler

Posted 22 Jun 2024
Comment from Hotel Management
16 Jul 2024 by The Westin Yokohama, Hotel Management
Thank you very much for staying at The Westin Yokohama. We are delighted to hear that you enjoyed your stay with us. We look forward to welcoming you again soon!
5 out of 5
by A verified traveler

Posted 18 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by The Westin Yokohama, Hotel Management
Thank you for taking the time to review and we are delighted to learn you've had a wonderful stay with us. We look forward to the opportunity to serving you again on your next visit to Yokohama.
5 out of 5
by A verified traveler

Posted 11 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by The Westin Yokohama, Hotel Management
Thank you for staying at The Westin Yokohama and for taking the time to provide us with your review. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you again.