Ratings based on 140 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Sep 2024
Clean and friendly atmosphere
by A verified traveler
Posted 20 Jun 2024
Staff are so friendly, the facility is excellent and the amenities are what you need on a daily basis. Breakfast included and price of the room is reasonable.
by A verified traveler
Posted 13 Apr 2024
Great location; walking distance (12min) to international cruise terminal. The hotel offers free breakfast.
by A verified traveler
Posted 28 Mar 2024
by A verified traveler
Posted 3 Nov 2023 on Orbitz
This place is such a gem! Located around the corner from Chinatown there's a beautiful park across the street, a Familymart next door, the Yokohama Stadium where they played baseball in the 2020 Olympics, and everything is downtown. Located a 15 minute walk from the Osanbashi Cruise terminal and a 4 minute drive from there, this is a great place to stay if you need to be in town the day before your ship sets sail. Now that's all the stuff about the neighborhood, but what about the hotel?
Fabulous. The Japanese service here is exquisite. Full of gentle smiles and kindness, they were so welcoming. We got here before check in, so the lady at the front desk held our luggage so we could wander around. Instead we opted to hand around in the lobby and she offered us free coffee, and also pointed out all the free amenities we could grab as needed. Stuff like hair brushes, toothbrushes, etc.
We got to our rooms and it's small, but it's cozy. Besides, there's a lot of town to check out and again, if you're waiting for your cruise to start like I was, a small footprint is just fine.
Other amenities include a robe and memory pillows waiting on each floor next to the elevator for you to borrow during your stay. There's even a pants press in the hallway for you to use and a vending machine. My room had such a great view of the traffic and there was definitely an autumn vibe in the air.
The hotel has a complimentary breakfast buffet and pick up toiletries in the lobby.
by A verified traveler
Posted 25 Oct 2023
by A verified traveler
Posted 12 Oct 2023
by A verified traveler
Posted 9 Sep 2023 on Orbitz
Very affordable for a weary traveler. Very clean and great staff. I was not expecting to have such an extremely small room. After suffering severe Jet lag I was just happy to have a clean and comfortable bed. Only stayed one night. Breakfast buffet was outstanding
by A verified traveler
Posted 22 Jul 2023
by A verified traveler
Posted 17 Aug 2022 on Hotels
very good place to stay...the breakfast is good ❣️
