Ratings based on 744 Verified Reviews

4.4 out of 5
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Very close to train station and shopping and food places.
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Great hotel. 5 minute walk to Yokohama station. Plenty of dining options including 24 hour places nearby. Great staff that bends over àa
5 out of 5
by A verified traveler

Posted 3 Nov 2024
This was my second time to stay at the Sotetsu Fresa. It is super convenient to Yokohama station so it is easy to go to local shopping, Yokohama Chinatown. or even Kamakura. The rooms are super clean- as are most Japanese hotels, and my rooms was relatively spacious comparing to other Japanese hotels. Some reviewers have commented on the train noise. I stayed on the 13th floor, and while I could hear the trains, they weren't loud enough to keep me from getting a good nights sleep, and I'm a light sleeper. The train noise is simply the price for the convenience of the hotel. I'd stay at this hotel again.
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Close to the station and YCAT.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2024
5 out of 5
by A verified traveler

Posted 22 Oct 2024
Great location, helpful staff.
5 out of 5
by A verified traveler

Posted 14 Oct 2024
The hotel location is a 7-minute walk from Yokohama Station. If you are noise sensitive, this hotel is right by the train line.
5 out of 5
by A verified traveler

Posted 8 Oct 2024
Everything was good
5 out of 5
by A verified traveler from Bellingham

Posted 6 Oct 2024
We enjoyed our stay! Though the room was small, it was clean and quiet. Many toiletries were available, as well as extras like pajamas to borrow. Yokohama train station is very close and has many food and shopping options.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Oct 2024