Ratings based on 577 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
Absolutely stunning. Great staff, super clean, the businesses nearby also nice!
Comment from Hotel Management
22 Oct 2024 by Sotetsu Fresa Inn Fujisawa Shonandai receptionist, Hotel Management
Thank you for sharing your review with us.All of staff members would like to thank you for your wonderful comments.We look forward to serving you again.
by A verified traveler
Posted 7 Jul 2024 on Hotels
Comment from Hotel Management
8 Jul 2024 by 相鉄フレッサイン藤沢湘南台 フロント , Hotel Management
この度は相鉄フレッサイン藤沢湘南台をご利用いただきまして誠にありがとうございました。またお客様のお声を真摯に受け止め、 快適にお過ごしいただける空間を提供できるよう日々努めて参ります。今後も相鉄フレッサイン藤沢湘南台をよろしくお願い申し上げます。 相鉄フレッサイン藤沢湘南台 フロント
by A verified traveler
Posted 6 Jun 2024
I liked that it had transportstion accessibility. Even though they don't speak English except for one young lady, they all try their best to help you on all your needs.
Comment from Hotel Management
7 Jun 2024 by Sotetsu Fresa Inn Fujisawa Shonandai receptionist , Hotel Management
Thank you very much for your staying at Sotetsu Fresa Inn Fujisawa Shonandai this time.Also thank you for your favorable feedback. It really warms our hearts.We try to keep or improve this condition and aim at satisfying customers.We look forward to serving you again.
by A verified traveler
Posted 18 May 2024
Excellent service
Comment from Hotel Management
19 May 2024 by Sotetsu Fresa Inn Fujisawa Shonandai Frontdesk, Hotel Management
Thank you for staying with us. We appreciate your favorable review and be happy you liked it. We are looking forward to serving you again. Best Regards,
by A verified traveler
Posted 13 May 2024
Near the train station, about half a block. Courteous, helpful attendants.
Comment from Hotel Management
13 May 2024 by Sotetsu Fresa Inn Fujisawa Shonandai receptionist , Hotel Management
Thank you very much for your staying at Sotetsu Fresa Inn Fujisawa Shonandai this time.Also thank you for your favorable feedback. It really warms our hearts.We try to keep or improve this condition and aim at satisfying customers.We look forward to serving you again.
by A verified traveler
Posted 2 May 2024
Good location and good staff service
Comment from Hotel Management
2 May 2024 by 相鉄フレッサイン藤沢湘南台 フロント, Hotel Management
Thank you so much for your stay and your review.We greatly appreciate your compliments.All staff committed to service so that all guests can have a pleasant time.We will continue to improve services.We look forward to serving you again.
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
19 Apr 2024 by 相鉄フレッサイン藤沢湘南台 フロント 野村, Hotel Management
この度は相鉄フレッサイン藤沢湘南台をご利用いただきまして誠にありがとうございました。お忙しい中評価いただき嬉しく思います。今後もお客様のお声を励みにサービスの向上に努めて参ります。近くにお立ち寄りの際はぜひ当館をご利用くださいませ。またのご来館を心よりお待ち申し上げております。
by A verified traveler
Posted 29 Mar 2024 on Hotels
Comment from Hotel Management
2 Apr 2024 by 相鉄フレッサイン藤沢湘南台 フロント 野村, Hotel Management
この度は相鉄フレッサイン藤沢湘南台をご利用いただきまして誠にありがとうございました。お忙しい中口コミをお寄せいただき嬉しく思います。今後もお客様のお声を励みにサービスの向上に努めて参ります。近くにお立ち寄りの際はぜひ当館をご利用くださいませ。またのご来館をお待ちしております。
by A verified traveler
Posted 27 Mar 2024
Good accommodation in good location with plenty of dining options.
Comment from Hotel Management
10 Jul 2024 by Sotetsu Fresa Inn Fujisawa Shonandai receptionist, Hotel Management
Thank you for sharing your review with us.All of staff members would like to thank you for your wonderful comments.We look forward to serving you again.
by A verified traveler
Posted 25 Mar 2024 on Hotels
Comment from Hotel Management
2 Apr 2024 by 相鉄フレッサイン藤沢湘南台 フロント 野村, Hotel Management
この度は相鉄フレッサイン藤沢湘南台をご利用いただきまして誠にありがとうございました。高評価をいただき大変嬉しく思います。今後もお客様のお声を励みにサービスの向上に努めて参ります。近くにお立ち寄りの際はぜひ当館をご利用くださいませ。またのご来館をお待ちしております。
