Ratings based on 903 Verified Reviews

4.6 out of 5
93% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 25 Nov 2024
Nice larger rooms than your usual small ones in the city with easy walking distance to Yokohama Station with plenty of options for food and shopping.
Comment from Hotel Management
27 Nov 2024 by Richmond Hotel Yokohama Ekimae, Hotel Management
Thank you for your kind feedback. We are delighted to hear that you appreciated our spacious rooms and the convenient location near Yokohama Station. We hope to welcome you back for another pleasant stay.Best regards,Richmond Hotel Yokohama Ekimae
5 out of 5
by A verified traveler

Posted 24 Nov 2024
Yes
Comment from Hotel Management
25 Nov 2024 by Richmond Hotel Yokohama Ekimae, Hotel Management
Thank you for your positive feedback. We are very happy to hear that you were satisfied with your stay with us.We look forward to seeing you again.Richmond Hotel Yokohama Ekimae
5 out of 5
by A verified traveler

Posted 25 Oct 2024
Hotel is located within walkable distance from station. Lots of dining spots. Hotel is clean and staffs are friendly
Comment from Hotel Management
26 Oct 2024 by リッチモンドホテル横浜駅前, Hotel Management
Thank you for your positive review. We are delighted to hear that you found our hotel conveniently located and our staff friendly. We strive to maintain high cleanliness standards. We look forward to welcoming you back soon. Best regards, Richmond Hotel Yokohama Ekimae
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Room is clean and comfortable.
Comment from Hotel Management
18 Oct 2024 by リッチモンドホテル横浜駅前, Hotel Management
Thank you for your kind feedback regarding the cleanliness and comfort of our rooms. We strive to provide the best experience for our guests. Looking forward to welcoming you back soon. Best regards, Richmond Hotel Yokohama Ekimae
5 out of 5
by A verified traveler

Posted 12 Oct 2024
よかった。再利用あり🎫
Comment from Hotel Management
15 Oct 2024 by フロント, Hotel Management
この度はリッチモンドホテル横浜駅前をご利用いただき、誠にありがとうございます。星五つの評価をいただき、大変光栄に思っております。これからも私どものホテルに満足していただけるよう、より良いサービスの提供に努めてまいります。またのお越しを心よりお待ちしております。リッチモンドホテル横浜駅前
4 out of 5
by A verified traveler

Posted 3 Oct 2024
We loved our room size perfect for couple, cleanliness, walking distance to shopping, dining, train station.
Comment from Hotel Management
4 Oct 2024 by Richmond Hotel Yokohama Ekimae, Hotel Management
Thank you for having stayed at Richmond Hotel Yokohama Ekimae.We are delighted to hear that you enjoyed the room size, cleanliness, and convenient location of our hotel. We look forward to welcoming you back soon. Best regards, Richmond Hotel Yokohama Ekimae
5 out of 5
by A verified traveler

Posted 11 Sep 2024
Perfect Location
Comment from Hotel Management
14 Sep 2024 by front desk, Hotel Management
Thank you for having stayed at Richmond Hotel Yokohama Ekimae.We are delighted to hear that you found our hotel's location perfect. Thank you for your positive feedback!Best regards,Richmond Hotel Yokohama Ekimae
5 out of 5
by A verified traveler

Posted 21 Aug 2024
It is so close to shopping center and night life area.
Comment from Hotel Management
26 Aug 2024 by Front desk, Hotel Management
Thank you for having stayed at Richmond Hotel Yokohama Ekimae.We are delighted to hear that you enjoyed our convenient location near the shopping center and nightlife area. We look forward to welcoming you back soon.Best regards,Richmond Hotel Yokohama Ekimae
5 out of 5
by A verified traveler

Posted 3 Aug 2024
Great location.
Comment from Hotel Management
8 Aug 2024 by Manager, Hotel Management
Thank you very much for having stayed at Richmond Hotel Yokohama Ekimae.It is our greatest pleasure to realize that you were satisfied with us.We look forward to your next visit.Manager
5 out of 5
by A verified traveler

Posted 31 Jul 2024
サービス良し、立地よし、綺麗、新しい。
Comment from Hotel Management
1 Aug 2024 by 支配人, Hotel Management
この度はリッチモンドホテル横浜駅前をご利用いただきまして、誠にありがとうございます。立地、サービス、清潔さにご満足いただけたようで大変嬉しく存じます。いつお越しいただいてもお客様に満足していただけるようスタッフ一同精進して参ります。お客様のまたのご利用を心よりお待ち申し上げております。