Ratings based on 826 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Dec 2024
Smoking room was default had to request the change to non-smoker
Comment from Hotel Management
23 Dec 2024 by Hosoya (reception), Hotel Management
Thank you very much for staying at Richmond Hotel Premier Musashi Kosugi.We offer both non-smoking and smoking rooms.Even if you have reserved a smoking room, if you would like a non-smoking room and there is space available on the day of your reservation, the hotel will be happy to change it for you.Thank you for your review.We look forward to having you stay with us again.
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
19 Dec 2024 by フロント 細谷, Hotel Management
この度はリッチモンドホテルプレミア武蔵小杉にご宿泊いただき、誠にありがとうございます。次回のご予約を心よりお待ち申し上げております。
by A verified traveler
Posted 6 Dec 2024
Good place to stay, a bit outdated but for the price it is a good option
Comment from Hotel Management
19 Dec 2024 by From reception, Hotel Management
Thank you for staying at Richmond Hotel Premier Musashi Kosugi.We look forward to having you stay with us again.
by A verified traveler
Posted 25 Nov 2024
Comment from Hotel Management
28 Nov 2024 by フロント 細谷, Hotel Management
この度はリッチモンドホテルプレミア武蔵小杉をご利用いただき、誠にありがとうございます。またのご宿泊をスタッフ一同心よりお待ちしております。
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
19 Dec 2024 by From reception, Hotel Management
Thank you for staying at Richmond Hotel Premier Musashi Kosugi.We sincerely look forward to welcoming you again.
by A verified traveler
Posted 1 Oct 2024 on Wotif
It is convenient to shopping mall, eating places and restaurants and 3 railway stations. Great place.
Comment from Hotel Management
12 Oct 2024 by M.Hosoya (reception), Hotel Management
Thank you very much for staying at our hotel.We look forward to seeing you again.
by A verified traveler
Posted 13 Sep 2024
Good
Comment from Hotel Management
18 Sep 2024 by フロント 清水, Hotel Management
この度はリッチモンドホテルプレミア武蔵小杉にご宿泊頂き誠にありがとうございます。 ご宿泊にご満足頂きなによりでございます。 貴重なお時間にご投稿いただきありがとうございます。 また機会ございましたらご宿泊のほど心よりお待ち申し上げております。
by A verified traveler
Posted 12 Sep 2024 on Wotif
Good location
Comment from Hotel Management
13 Sep 2024 by From reception, Hotel Management
Thank you very much for staying at our hotel.We look forward to seeing you again.
by A verified traveler
Great Stay
Posted 25 Jul 2024 on HotelsThe staff were very friendly and helpful. There is a coin laundry machine which is convenient. The only downside was the spotty internet.
Comment from Hotel Management
12 Aug 2024 by Front Shimizu, Hotel Management
Thank you for staying at Richmond Hotel Premier Musashikosugi.Thank you for your high evaluation.We apologize for the problem with the internet connection.We look forward to seeing you again.
by A verified traveler
Posted 15 Jul 2024
First time in Japan in fourteen years and this establishment was recommended to me. I would heartily second this recommendation. Rooms are small but clean—you are allowed to choose a cleaning schedule although a full cleaning is mandated every three days. I would definitely recommend the included breakfast option as the buffet is generous, stocked with many options, and attended by amazingly friendly and helpful staff. Friendly and helpful is how I would characterize all of my interactions here.
The hotel also has laundry facilities (get someone or an app to translate the instructions), though no irons in the rooms. (There is laundry service and apparently irons can be rented.) There are plenty of other free amenities available in the lobby, however. Drawbacks are few—the English language TV information was scanty and the noise of trains from the nearby JR station could bother some people. The flip side is that the location is incredibly convenient for travel, shopping, and dining. Great experience!
Comment from Hotel Management
12 Aug 2024 by Front Shimizu, Hotel Management
Thank you for staying at Richmond Hotel Premier Musashikosugi.Thank you for your high evaluation.We look forward to seeing you again.
