Ratings based on 144 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
The room was perfect for two and staff was helpful. Nothing to complain about. It was safe, clean and comfortable. A short walk to the station with shops to enjoy. Loved my stay!
by A verified traveler
Posted 19 Oct 2024
Quite close to Kamakura Station. The room we had was great since it had its own private bathroom and shower; we weren’t sure if it did since we didn’t see that pictured.
My only complaint is that the lobby constantly smelled like incense. As someone who is sensitive to smoke, I found this unpleasant.
by A verified traveler
Posted 17 Oct 2024
Really nice room with private shower room. The room was very practically laid out. Really cosy bed - had such a good nights sleep. Great town - wish I'd stayed longer
Comment from Hotel Management
18 Oct 2024 by anna, Hotel Management
Thank you for your review. We are glad you enjoyed your stay, and would like to extend a warm invite for whenever you revisit!
by A verified traveler
Posted 13 Oct 2024
The room has stains on the wall but otherwise it’s decent for its price. Close to the station with lots of dining options.
Comment from Hotel Management
18 Oct 2024 by plat hostel keikyu kamakura wave 山本, Hotel Management
Dear Mr. Yuan ZhongMy name is Yamamoto from plat hostel keikyu kamakura wave.Thank you for taking time out of your busy schedule to write this wonderful review.However, I am sorry for the stains in your room.We will remedy the situation as soon as possible.We hope you will visit us again when you are in the neighborhood again.Thank you very much for choosing our hostel.plat hostel keikyu kamakura wave
by A verified traveler
Posted 25 Sep 2024
Comment from Hotel Management
18 Oct 2024 by plat hostel keikyu kamakura wave 山本, Hotel Management
Dear Ms. Kim AmigableMy name is Yamamoto from plat hostel keikyu kamakura wave.Thank you for taking time out of your busy schedule to write this wonderful review.We will do our best to make you stay with us again in the future.We hope you will visit us again when you are in the neighborhood.Thank you very much for choosing our hostel.plat hostel keikyu kamakura wave
by A verified traveler
Posted 6 Sep 2024
Everything was very clean and quiet, and there were nice extras like slippers and toothbrushes in the room that I didn't expect from a hostel. Breakfast was very good and a convenient option, considering there aren't many options specifically for breakfast in the immediate vicinity.
Comment from Hotel Management
6 Sep 2024 by plat hostel keikyu kamakura wave 山本, Hotel Management
Mr. Scott PendergraftMy name is plat hostel keikyu kamakura wave Yamamoto.Thank you very much for staying at plat hostel keikyu kamakura wave.Thank you very much for your nice comment.We hope you will visit us again when you come to Kamakura.All of our staff look forward to seeing you soon.plat hostel keikyu kamakura wave Yamamoto
by A verified traveler
Posted 30 Aug 2024
Clean, quiet and a wonderful staff. Very close to the station and a Lawson's and grocery shops. I would definitely stay here again while in Kamakura.
Comment from Hotel Management
31 Aug 2024 by plat hostel keikyu kamakura wave Ikeda, Hotel Management
Thank you so much for your stay as well as a high evaluation. We are so happy that you were satisfied with our service and cleanliness during stay.We hope you could choose our hostel again if you come back to Kamakura.
by A verified traveler
Posted 10 Aug 2024
Comment from Hotel Management
24 Aug 2024 by plat hostel keikyu kamakura wave, Hotel Management
Thank you for choosing our hostel and receiving a high evaluation. We will be doing our best for our customer's satisfaction. If you come back to kamakura, we hope you would stay our hostel again.
by A verified traveler
Posted 1 Aug 2024
Doubt the bed sheets were clean. Pillow smelled so bad, had to sleep without it.
Comment from Hotel Management
4 Aug 2024 by plat hostel keikyu kamakura wave, Hotel Management
この度は当ホステルをご利用いただきまして誠にありがとうございました。シーツについてご不快な思いをさせてしまい大変申し訳ございませんでした。お客様のご意見を元により良いサービス向上に努めて参ります。また鎌倉にお越しの際はお会い出来ますことをスタッフ一同心よりお待ちしております。
by A verified traveler
Posted 8 Jul 2024
Comment from Hotel Management
24 Jul 2024 by plat hostel keikyu kamakura wave, Hotel Management
Thank you very much for using Plat Hostel Keikyu Kamakura Wave this time. We will continue to strive to ensure that our customers have a comfortable stay, and we look forward to welcoming you again.
