Ratings based on 515 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Aug 2024
Great place, built right into station
Comment from Hotel Management
6 Sep 2024 by Manager, Takaara, Hotel Management
Thank you very much for staying with us at JR-East Hotel Mets Mizonokuchi.We also appreciate your review.We are located next to JR Nambu line Musashi Mizonokuchi station and Tokyu Mizonokuchi station and it is convenient to go to Kawasaki, Yokohama and Tokyo area.We will try our best for the guest's pleasant stay so we are looking forward to serving you again.
by A verified traveler
Posted 8 Jul 2024
Loved my stay here. Simple hotel room but very clean and close to the station.
Comment from Hotel Management
21 Jul 2024 by 支配人 高荒, Hotel Management
Thank you very much for staying with us at JR-East Hotel Mets Mizonokuchi.We are happy to hear that you enjoyed your stay with us.We are located next to JR Musashi Mizonokuchi station and Tokyu Mizonokuchi station and it is convenient to go to Kawasaki, Yokohama and Tokyo area.We will try our best for the guests to stay comfortable, so we are looking forward to serving you again.
by A verified traveler
Posted 1 Jul 2024
I really enjoyed staying here, it was very convenient for transportation and close to great food.
Comment from Hotel Management
13 Jul 2024 by Manager, Takaara, Hotel Management
Thank you very much for staying with us at JR-East Hotel Mets Mizonokuchi.We appreciate your review and we are pleased to hear that you enjoyed your stay with us.We are located next to JR-Musahi Mizonokuchi station and Tokyu Mizonokuchi station and it is convenient to go to Kawasaki, Yokohama and Tokyo.We will try our best for the guest's pleasant stay, so we are looking forward to serving you again.
by A verified traveler
Posted 29 Jun 2024 on Hotels
Comment from Hotel Management
6 Jul 2024 by 支配人 高荒, Hotel Management
この度はJR東日本ホテルメッツ溝ノ口にご宿泊いただきまして誠にありがとうございます。また数あるホテルの中から当ホテルをお選びいただきまして重ねてお礼申し上げます。ご宿泊中はご不便ご面倒はございませんでしたか。お気づきの点がございましたらお申し付け下さいませ。これからもスタッフ一同お客様に快適にお過ごしいただける空間作りとサービス向上に励んで参ります。最後になりますがお客様のまたのご利用をスタッフ一同心よりお待ち申し上げております。
by A verified traveler
Posted 18 Jun 2024 on Hotels
Comment from Hotel Management
22 Jun 2024 by Manager, Takaara, Hotel Management
Thank you very much for staying with us at JR-East Hotel Mets Mizonokuchi.We also appreciate your review.We hope you enjoyed your stay with us.We will try our best for the guests to stay comfortable, we are looking forward to serving you again.
by A verified traveler
Posted 19 Apr 2024 on Hotels
Comment from Hotel Management
22 Apr 2024 by 支配人 高荒, Hotel Management
この度はJR東日本ホテルメッツ溝ノ口にご宿泊頂きまして誠にありがとうございます。又、数あるホテルの中から当ホテルをお選び頂き、重ねて御礼申し上げます。ご宿泊中はご不便ご面倒はございませんでしたか。もしお気づきの点がございましたらお申し付け下さいませ。これからも快適にお過ごし頂けますようスタッフ一同精進してまいります。又の機会のご利用を心よりお待ち申し上げております。
by A verified traveler
Everything you need
Posted 18 Apr 2024 on HotelsThe room exceeded expectations. Very clean with all basic amenities provided. I only rated comfort as 4 because the room is small, but it is Japan.
Comment from Hotel Management
21 Apr 2024 by Manager, Takaara, Hotel Management
Thank you very much for staying with us at JR-East Hotel Mets Mizonokuchi.We are glad to hear that your stay with us exceeded your expectation.If you prefer bigger room, we also have double room and twin room.We will try our best for the guests to stay comfortable, so we are looking forward to serving you again.
by A verified traveler
Posted 11 Apr 2024
The room was too small for two.
Comment from Hotel Management
16 Apr 2024 by Manager, Takaara, Hotel Management
Thank you very much for staying with us at JR-East Hotel Mets Mizonokuchi.Also, we appreciate your review.We are afraid that it was the smallest room type you stayed this time.If you would like, we also have bigger room such as double room and twin room.We are happy if you have another opportunity to stay with us again with another room type.We will try our best for the guests to stay comfortable, we are looking forward to serving you again.
by A verified traveler
Posted 28 Mar 2024
I didn’t like the check-in via computer screen.
Comment from Hotel Management
6 Apr 2024 by Manager, Takaara, Hotel Management
Thank you very much for staying with us at JR-East Hotel Mets Mizonokuchi.Also, we appreciate your review.We are using self check-in machine, but we will help you if you need assistance.We will try our best for the guests to stay comfortable, so we are looking forward to serving you again.
by A verified traveler
Posted 14 Feb 2024
Comment from Hotel Management
24 Mar 2024 by 支配人 高荒, Hotel Management
この度はJR東日本ホテルメッツ溝ノ口にご宿泊頂きまして誠にありがとうございます。又、数あるホテルの中から当ホテルをお選び頂き、重ねて御礼申し上げます。この度のご滞在に概ねご満足頂けましたご様子で大変嬉しく思っております。これからもスタッフ一同お客様に快適にお過ごし頂ける空間作りとサービス向上に励んで参ります。最後になりますがお客様のまたのご利用を心よりお待ち申し上げております。
