Ratings based on 813 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Margate
Posted 1 Oct 2024
Comment from Hotel Management
2 Oct 2024 by JR East Hotel Mets Kawasaki Shinohara, Hotel Management
Thank you very much for staying at JR East Hotel Mets Kawasaki.We would also like to thank you again for taking time out of your precious time to write us.We look forward to seeing you again at JR Higashi-Nippon Hotel Mets Kawasaki on your next visit.All of us at JR East Mets Kawasaki look forward to seeing you again.
by A verified traveler
Posted 18 Aug 2024
Really pleasant property, bigger room size than others, and the location is amazing, but there's no laundry facilities on property. That would help a lot for those of us staying awhile.
Comment from Hotel Management
24 Aug 2024 by JR East Mets Kawasaki Shinohara, Hotel Management
Thank you very much for staying at JR East Hotel Mets Kawasaki.We would also like to once again thank you for taking your valuable time to post.A good location near the station is one of the major features of our hotel group.It has good access to surrounding facilities and is very popular.We are glad that you were generally satisfied with your stay.We will consider the installation of a laundry corner based on the opinions we received.Please come and visit JR East Hotel Mets Kawasaki next time.All of our staff are looking forward to seeing you again.
by A verified traveler
Posted 17 Aug 2024
This hotel is located a few steps from Kawasaki station which is extremely convenient for those taking transit. 7/11, McDonalds and a shopping centre are a few steps away as well. Very clean and comfortable. I would stay here again.
Comment from Hotel Management
24 Aug 2024 by JR East Mets Kawasaki Shinohara, Hotel Management
Thank you very much for staying at JR East Hotel Mets Kawasaki.We would also like to once again thank you for taking your valuable time to post.A good location near the station is one of the major features of our hotel group.It has good access to surrounding facilities and is very popular.We are glad that you enjoyed your stay with us.Please come and visit JR East Hotel Mets Kawasaki next time.All of our staff are looking forward to seeing you again.
by A verified traveler
Posted 5 Aug 2024 on Hotels
Comment from Hotel Management
6 Aug 2024 by JR East Hotel Mets Kawasaki Shinohara, Hotel Management
Thank you very much for choosing JR East Hotel Mets Kawasaki.We would also like to take this opportunity to thank you for taking time out of your precious time to write to us.We look forward to welcoming you again to JR East Hotel Mets Kawasaki.
by A verified traveler
Posted 14 Jul 2024
The hotel is located just nearby JR Kawasaki station. It’s super station proximity area. Many businesses thrive around the property due to the high foot traffic and has convenient access to principal region such as SHIMBASHI, TOKYO, GINZA and HANEDA Airport so on. Staffs are all kind and professional. Also room is clean and well-maintained with excellent service. Was good experience!
Comment from Hotel Management
19 Jul 2024 by JR East Mets Kawasaki Shinohara, Hotel Management
Thank you very much for staying at JR East Hotel Mets Kawasaki.We would also like to take this opportunity to thank you for taking time out of your precious time to write us.The convenient location near the station is one of the main features of our hotel group.We are very popular for our easy access to the surrounding facilities.We are very pleased to hear your compliments about our guest rooms and staff.We look forward to seeing you again at JR East Hotel Mets Kawasaki on your next visit.All of us at JR East Mets Kawasaki look forward to seeing you again.
by A verified traveler
Posted 5 Jul 2024 on Hotels
Comment from Hotel Management
10 Jul 2024 by JR East Mets Kawasaki Shinohara, Hotel Management
Thank you very much for staying at JR East Hotel Mets Kawasaki.We would also like to thank you again for taking time out of your precious time to write us.We look forward to seeing you again at JR Higashi-Nippon Hotel Mets Kawasaki on your next visit.All of us at JR East Mets Kawasaki look forward to seeing you again.
by A verified traveler
Posted 26 Jun 2024
Centrally located beside JR Kawasaki station surrounded by shopping and dining choices. Probably the most convenient hotel topped with clean room and excellent hotel staff services. All these at reasonable prices.
Comment from Hotel Management
10 Jul 2024 by JR East Mets Kawasaki Shinohara, Hotel Management
Thank you for staying at JR East Hotel Mets Kawasaki.We also appreciate you taking the time to post your review.We hope you will come back to JR East Hotel Mets Kawasaki again.All our staff look forward to seeing you again.
by A verified traveler
Posted 29 May 2024
Extremely convenient as it sits right in-between Tokyo and Yokohama. It's essentially attached to JR Kawasaki station making transportation simple. Prices are reasonable, readily available, and rooms are a little bigger than average for Japan. The hotel is clean and the facilities have been updated. Finally, the surrounding area is lively and vibrant, with tons of places to shop and eat. Also a great place to avoid the crowds of Tokyo. We will definitely stay here again!
Comment from Hotel Management
11 Jun 2024 by JR East Mets Kawasaki Shinohara, Hotel Management
Thank you very much for staying at JR East Hotel Mets Kawasaki.We would also like to take this opportunity to thank you for taking time out of your precious time to write us.The convenient location near the station is one of the main features of our hotel group.We are very popular for our easy access to the surrounding facilities.We are glad to hear that you had a relaxing stay with us.We look forward to seeing you again at JR East Hotel Mets Kawasaki on your next visit.All of us at JR East Mets Kawasaki look forward to seeing you again.
by A verified traveler
Posted 16 May 2024
Comment from Hotel Management
22 May 2024 by JR東日本ホテルメッツ川崎 篠原, Hotel Management
この度はJR東日本ホテルメッツ川崎にご宿泊いただき、誠にありがとうございます。また、貴重なお時間を割いてご投稿いただき、重ねて御礼を申し上げます。駅近くの好立地は、当ホテルグループの大きな特色の一つでございます。周辺施設へのアクセスも良く、大変ご好評をいただいております。ご朝食にもご満足いただけたご様子で何よりでございます。次回のご機会もぜひ、JR東日本ホテルメッツ川崎へお越しくださいませ。再びお目にかかれる日を、スタッフ一同心よりお待ち申し上げております。
by A verified traveler
Posted 2 Apr 2024
Everything was quick and easy to checking in and checking out, and was able to get around quickly with being directly beside the station.
Comment from Hotel Management
10 Apr 2024 by JR East Mets Kawasaki Shinohara, Hotel Management
Thank you very much for staying at JR East Hotel Mets Kawasaki.We would also like to take this opportunity to thank you for taking time out of your precious time to write us.The convenient location near the station is one of the main features of our hotel group.We are very popular for our easy access to the surrounding facilities.We look forward to seeing you again at JR East Hotel Mets Kawasaki on your next visit.All of us at JR East Mets Kawasaki look forward to seeing you again.
