Ratings based on 536 Verified Reviews

4.7 out of 5
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
5 out of 5
by A verified traveler from Singapore

Posted 21 Nov 2024
Amazing stay with an impeccably designed, ultra clean, and extremely hospitable hotel. The amenities and service is really top notch. If this is typical of a Metropolitan hotel, I'll make sure to look out for them in my future travels. 5 stars.
4 out of 5
by A verified traveler from Hayward

This traveler left a rating score only Posted 20 Nov 2024
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Hotel was a delight a short walk away from the central area with many dining options. Large tatami suite
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Nov 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2024
2 out of 5
by A verified traveler

Posted 30 Oct 2024
There is no bathroom to use in the lobby so you have to pay to use the one downstairs. The bed is super uncomfortable. The room is super small. It just was not for me.
4 out of 5
by A verified traveler

Posted 30 Oct 2024
Really well located and the room was very comfortable. The only downside was the the room, facing the main street, does get a fair bit of road noise until the traffic drops off later in the night.
4 out of 5
by A verified traveler

Posted 29 Oct 2024
Walking distance from Kamakura station. Very touristy district nearby, but not too bad. Room not big but very well thought out with quite usable mini-living room. 4 of us even had a little dance party. Good bath. Muji breakfast not all that good but ok. Excellent staff and service - kept our luggage sent back from stops along our trip through Japan. Kamakura sights to see are numerous - some research recommended. Highly recommend temples near Kita-Kamakura station.
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Very comfortable hotel, large room with “lounge” area. We were situated at the front of the hotel and had a great view of the Main Street.