Ratings based on 964 Verified Reviews

4.3 out of 5
100% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 27 Nov 2024
JAL city was conveniently located near the Minatomirai station, Chinatown, Redbrick Warehouse and Yamashiro Park.
4 out of 5
by A verified traveler

Posted 17 Nov 2024
Room does not have enough space. Table too small. All others are fine.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2024
5 out of 5
by A verified traveler

Posted 4 Nov 2024
I was quite surprised by what a wonderful stay we had here. The service and breakfast was great, food very fresh and all tasted great. The accommodations were spotlessly clean, nothing to complain about, would highly recommend this hotel to others.
5 out of 5
by A verified traveler

Posted 23 Oct 2024
Generally good
3 out of 5
by A verified traveler

Posted 20 Oct 2024
It is a convenient location and the staff is helpful but the room is small and the staff only has limited English skill.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2024
4 out of 5
by A verified traveler

Posted 16 Oct 2024
Great place to stay in Yokohama area.
4 out of 5
by A verified traveler from Sacramento

Posted 14 Oct 2024
Very convincing for sight seeing
5 out of 5
by A verified traveler from Sacramento

Posted 13 Oct 2024
Close to the port
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