Ratings based on 976 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Had a great stay!
Comment from Hotel Management
19 Nov 2024 by ホテルアソシア新横浜 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.We will continue to promote better service in the future.We sincerely look forward to your next visit.
5 out of 5
by A verified traveler

Posted 9 Nov 2024
Super quiet. Train station is downstairs. For the early departure it's perfect. Room was very comfortable.
Comment from Hotel Management
10 Nov 2024 by ホテルアソシア新横浜 くちこみ担当, Hotel Management
Thank you for staying at our hotel.We will continue to promote better service in the future.We sincerely look forward to your next visit.
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Has everything you could ask for. Service was impeccable
Comment from Hotel Management
10 Nov 2024 by ホテルアソシア新横浜 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future.We look forward to your continued use.
5 out of 5
by A verified traveler

Posted 31 Oct 2024
Convenient and spacious
Comment from Hotel Management
1 Nov 2024 by ホテルアソシア新横浜 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel the other day.We will continue to promote better service in the future.We sincerely look forward to your next visit.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Oct 2024
5 out of 5
by A verified traveler

Posted 29 Oct 2024
The things we liked best. The hotel was easy to get to. From Haneda it was a 30 minute bus ride to the hotel in the Shin Yokohama Station. Our room had a nice view, quiet and clean. The breakfast buffet was good besides attached the Cubic Plaza had all kinds of good resturants and shopping. The hotel gave us a discount that was beneficial. All in all we feel lucky to have start our trip there and we left from there.
Comment from Hotel Management
29 Oct 2024 by ホテルアソシア新横浜 くちこみ担当, Hotel Management
Thank you very much for having us stay at our hotel.Thank you for choosing our hotel from among the hotels in Japan.I am very pleased that you have liked us.I am happy if you can use the hotel again.
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Very good and convenient location
Comment from Hotel Management
29 Oct 2024 by ホテルアソシア新横浜 くちこみ担当, Hotel Management
Thank you very much for having us stay at our hotel.We will continue to pursue aiming for hotels that will be selected by many customers in the future.We sincerely look forward to your visit.
4 out of 5
by A verified traveler

Posted 27 Oct 2024
I would stay here again and I will tell my friends.
Comment from Hotel Management
29 Oct 2024 by ホテルアソシア新横浜 くちこみ担当, Hotel Management
Thank you for staying at our hotel.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
4 out of 5
by A verified traveler

Posted 26 Oct 2024
Clean and close to Bullet station … entrance to the hotel is somewhat hard to find
Comment from Hotel Management
27 Oct 2024 by ホテルアソシア新横浜 くちこみ担当, Hotel Management
Thank you very much for staying at our hotel.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .
5 out of 5
by A verified traveler

Posted 25 Oct 2024
This property was a great location! Convenient to everything and right above the train station.
Comment from Hotel Management
26 Oct 2024 by ホテルアソシア新横浜 くちこみ担当, Hotel Management
Thank you very much for having us stay at our hotel.Thank you for choosing our hotel from among the hotels in Japan.We will continue to promote better service in the future.We sincerely look forward to your next visit.