Ratings based on 188 Verified Reviews

3.2 out of 5
100% of guests recommend
3.2 Room cleanliness
3.2 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Canmore

Posted 4 Oct 2024
This hotel is located within a walking distance from Yokohama station, which I liked. The downside is that not all front desk people are friendly , like you would expect from Japanese people. Some staff didn’t even say anything (greeting) when I returned to hotel from outside. I was staying there for almost 1month. After the first week passed, I noticed there were a lot of garbage left under the bed. I don’t know how long they were there, but obviously it has not been cleaned properly. They responded to my message quickly and the room was “semi” cleaned right away. The very good point I should mention is that the water pressure is pretty good, so you’ll get a good shower every day. This property is definitely suitable for a long term stay customer.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Aug 2024 on Hotels
3 out of 5
by A verified traveler

Posted 26 May 2024
Go for the price only. Dark room, sticky carpet and beat up desks. It is equipped with a microwave is a nice touch though.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jan 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2023 on Hotels
4 out of 5
by A verified traveler

Posted 19 Sep 2022 on Hotels
love the stay but it’s not that clean for me, i asked the front to change the hot water pot because it’s dirty and he told me he going to wash it but i really wanted a new one. When i opened the curtain it was so dusty! and the towels smells bad.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jul 2022 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Nov 2024