Ratings based on 33 Verified Reviews
4.8 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by GRAND CAVE MOTOMACHI, Hotel Management
Thank you for using our facility this time.We also hope that you will be able to use our service when you come to the area.Thank you very much! !
by A verified traveler
Posted 18 Oct 2024
Close to train station, shopping, restaurant's
Comment from Hotel Management
18 Oct 2024 by GRAND CAVE MOTOMACHI, Hotel Management
Thank you for taking the time to visit our facility.We hope you will visit us again when you come back to the area.Thank you very much!
by A verified traveler
Posted 13 Aug 2024
We absolutely loved our stay at the Grand Cave. The location was excellent, right above Family mart, a short walk to the train station and lots of food options. We even enjoyed the karaoke on the corner just down the street!
Comment from Hotel Management
15 Aug 2024 by GRAND CAVE MOTOMACHI, Hotel Management
Thank you for taking the time to visit our facility.We hope you will visit us again when you come back to the area.Thank you very much!
by A verified traveler
Posted 17 Apr 2024 on Orbitz
Not sure why info says it sleep 7 but hotel only allows 4 (only 4 single beds, no sofa bed). Confusing which room you get but we booked for 12 family and stayed at room B, D, E. Room D is spacious, room B, I like the set up and spacious enough, Room E had no space at all specially if you have luggages. Overall, we liked our stay. Reviews stated it was unmanned hotel but there is security code to get in lobby and to get in our room. There’s a Family Mart right below us which is very convenient. Yotsugi station is a 3 min walk. Chinatown is close by and there’s a ton of stores/restaurants everywhere.
Comment from Hotel Management
17 Apr 2024 by GRAND CAVE MOTOMACHI, Hotel Management
Thank you for staying. We will continue to improve based on your opinion so that you can spend more comfortably. Thank you for your wonderful opinion and evaluation.
by A verified traveler
Posted 28 Mar 2024
Nice and cosy, the only thing about this place is that there is no lift, so those with big luggage might have an issue.
Family mart is just below.
Near to shopping area and Chinatown.
Comment from Hotel Management
2 Apr 2024 by GRAND CAVE MOTOMACHI, Hotel Management
Thank you for your feedback. We are looking forward to your next visit.
by A verified traveler
Good stay. Host very responsive.
Posted 20 Mar 2024 on HotelsWe stayed just one night here. The location is terrific. It was night to be able to leave our luggage in the locker area. We were tentative because the hotel is unmanned, but staff were very responsive when we emailed.
Comment from Hotel Management
2 Apr 2024 by GRAND CAVE MOTOMACHI, Hotel Management
Thank you for your review. Please visit again soon
by A verified traveler
Posted 18 Jan 2024
This was an unusual place to stay: a very small room with four bunk beds and a tiny bath and kitchenette, up a flight of stairs from the street, with no on-site staff and a complicated check-in system. It was very difficult to find places to put our separate pieces of luggage and difficult to move around each other or to sit anywhere other than on the beds. Using the bathroom, changing and repacking were a bit of a ballet. The main advantage was being across from a train station, with close proximity to Yokohama's Chinatown and Yamate shopping/dining area.
Comment from Hotel Management
19 Jan 2024 by GRAND CAVE MOTOMACHI, Hotel Management
Thank you for staying with us and keeping the room clean during your stay. Very sorry for the inconvenience of our facilities. Thank you for your feedback.
by A verified traveler
Posted 19 Jul 2023
Fantastic condition and security. Had a surprising number of amenities. Very, very small for family of 4. Required two people stay in bed so that the other 2 had room to maneuver. However, location, price and ability to fit 4 people at all made it a winner.
Comment from Hotel Management
20 Jul 2023 by The host, Hotel Management
Thank you for choosing us from among the many accommodations available this time.We would also like to thank you once again for providing us with your feedback.I am very happy to read such happy and grateful words.We will continue to devote ourselves to creating a place that will bring even more joy to our customers.I would appreciate it if you could contact me again if you have a chance.
by A verified traveler
Posted 5 Jul 2023
Comment from Hotel Management
8 Aug 2023 by GRAND CAVE MOTOMACHI, Hotel Management
Thank you for staying. We will continue to improve based on your opinion so that you can spend more comfortably. Thank you for your wonderful opinion and evaluation.
by A verified traveler
Posted 5 Jul 2023
Place is unmanned but checkin was easy using tablet provided. Place is small but this is Japan, great for couples, and family with small kids. I would suggest getting extra room for families with older kids. Facility is super clean, very well maintained. Walking distance to plenty of shopping, restaurants, mini marts, etc. high speed internet works great, and communal washer is a plus.
Comment from Hotel Management
6 Jul 2023 by GRAND CAVE MOTOMACHI, Hotel Management
Thank you for choosing us from among the many accommodations available this time.We would also like to thank you once again for providing us with your feedback.We are very happy to read such grateful words.We will continue to devote ourselves to creating a place that will bring even more joy to our customers.
