Ratings based on 638 Verified Reviews

4.6 out of 5
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Nov 2024
3 out of 5
by A verified traveler

Posted 11 Nov 2024
We booked a room for two adults and one child (12 years old). When we arrived at 1 AM we checked in two a room that barely had room for two people. We had to change to a bigger smoking room and pay an extra 2000 yen...
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Nov 2024
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Easy access to public transportation with hot spring available
5 out of 5
by A verified traveler

Posted 7 Nov 2024
The property is excellent and well managed, lots of shops around. Great amenities are being provided by hotel.
4 out of 5
by A verified traveler

Posted 6 Nov 2024
Great spa facilities and the breakfast was fantastic for only ¥1,100
5 out of 5
by A verified traveler

Posted 27 Oct 2024
A lot of dinning options near Kawasaki station. 10 minutes walk from Kawasaki station.
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Excellent stay with plenty of amenities for our stay and clean rooms.
3 out of 5
by A verified traveler

Posted 26 Oct 2024
We stayed at this hotel both the beginning and the end of our Japan trip. For the first part, we got a room on a higher with a nice view and was able to catch a sunrise. There were street noises though, but especially bad during the second part of our stay when we were on a lower floor. The latter room did not smell fresh and the wifi was so bad at this facility. However, we did enjoy the onsen and sauna facilities. The hotel staff was friendly and the breakfast was great!
5 out of 5
by A verified traveler from N. Little Rock

This traveler left a rating score only Posted 15 Oct 2024