Ratings based on 979 Verified Reviews

3.9 out of 5
80% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Jan 2025
Thank you
5 out of 5
by A verified traveler

Posted 27 Nov 2024
Hotel is few minutes walk, and the staff is very approachable, the food is really good
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2024
3 out of 5
by A verified traveler from Poulsbo

Posted 1 Nov 2024
I stayed at Court Hotel in Shin-Yokohama for my business trip that required me to travel using bullet tains. Location of the hotel is very convenient with plenty of meal options and convenience stores. Anyone could go inside the hotel using the elevators, but this is Japan, so I felt safe. There were less tourists compared to Shinagawa and Shin-Osaka hotels where I stayed during the budiness trip. It is an old building but the room.was very clean. Ceiling in the bathroom is very low so if you are very tall compared to average Japanese size, you would be uncomfortable. Only disappointment I had was that the toilet's washlet nozzle was filthy and looked like it was never cleaned. Coming from overseas, I often was hot during my stay in Japan at the end of October. Having A/C until it got cold ourside then it turned yo heating) and being able to open the window to air out were a plus!
5 out of 5
by A verified traveler from BOGOTA

Posted 17 Oct 2024
Excellent location snd service
5 out of 5
by A verified traveler

Posted 15 Oct 2024
The staff are very helpful and genuinely kind!
5 out of 5
by A verified traveler

Great

Posted 14 Oct 2024 on Hotels
Verry impressed
5 out of 5
by A verified traveler

Posted 8 Oct 2024
Breakfast was awesome! Great room, even though it was a smoking room. Everything was good, but the bed was a bit uncomfortable.
3 out of 5
by A verified traveler

This is an on hotel

Posted 2 Oct 2024 on Hotels
The hotel needed a lot of renovation .But teh location was very good
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Sep 2024 on Hotels