Ratings based on 980 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
by A verified traveler from Poulsbo
Posted 1 Nov 2024
I stayed at Court Hotel in Shin-Yokohama for my business trip that required me to travel using bullet tains.
Location of the hotel is very convenient with plenty of meal options and convenience stores. Anyone could go inside the hotel using the elevators, but this is Japan, so I felt safe.
There were less tourists compared to Shinagawa and Shin-Osaka hotels where I stayed during the budiness trip.
It is an old building but the room.was very clean. Ceiling in the bathroom is very low so if you are very tall compared to average Japanese size, you would be uncomfortable.
Only disappointment I had was that the toilet's washlet nozzle was filthy and looked like it was never cleaned.
Coming from overseas, I often was hot during my stay in Japan at the end of October. Having A/C until it got cold ourside then it turned yo heating) and being able to open the window to air out were a plus!
by A verified traveler from BOGOTA
Posted 17 Oct 2024
Excellent location snd service
by A verified traveler
Posted 15 Oct 2024
The staff are very helpful and genuinely kind!
by A verified traveler
Posted 8 Oct 2024
Breakfast was awesome! Great room, even though it was a smoking room. Everything was good, but the bed was a bit uncomfortable.
by A verified traveler
Posted 25 Aug 2024
by A verified traveler
Posted 7 Aug 2024
Need more amenities
by A verified traveler
Posted 6 Aug 2024
by A verified traveler
Court hotel Shin-Yokohama
Posted 4 Aug 2024 on HotelsNice and quiet hotel, perfectly place close to Shin-Yokohama train station and subway. Short walk to Nissan Stadium, for concerts or football.
Friendly staff, clean rooms, smoking rooms available. Nice breakfast buffet too.
Only negative, very poor wifi Internet. Couldn't get much work done on my laptop.
Comment from Hotel Management
18 Aug 2024 by Court Hotel Shin-Yokohama balami, Hotel Management
Thank you for your reservation at our court hotel shinyokohama.We apreaciate to your valuable comments posting even in your busy schedule .We also glad to know that you are staisfied with our hotel location,accesses、staff,room and breakfast also.However, we apologize for your any inconvinience for poor conection of wi-fi during your stay.We will concern abourt your valauabe feedback to improvrments for further better customer services.We all staff members are looking forward to your next stay.
by A verified traveler
Posted 27 Jul 2024
