Ratings based on 563 Verified Reviews
4.3 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Dec 2024
It was extremely hot during sleeping hours, ventilation was not good. But location is very close to public transportation. Very convenient.
Comment from Hotel Management
2 Dec 2024 by Capsule plus Yokohama, Hotel Management
Thank you very much for visiting Capsule Plus Yokohama. We will continue to strive to improve our service. We look forward to serving you again. Capsule Plus Yokohama
by A verified traveler
Posted 1 Dec 2024
The facilities were super clean, the process was smooth, and there was enough to do around the place at night if you wanted to get something to eat or shop around.
Comment from Hotel Management
2 Dec 2024 by Capsule plus Yokohama, Hotel Management
Thank you very much for visiting Capsule Plus Yokohama. We are glad to hear that you enjoyed your stay. We will continue to strive to improve our service. We look forward to serving you again. Capsule Plus Yokohama
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
28 Nov 2024 by カプセルプラス横浜, Hotel Management
この度はカプセルプラス横浜に宿泊していただき、誠にありがとうございます。今後もお客様が快適にお過ごし頂けるよう努めて参ります。またの機会のご利用をお待ちしております。
by A verified traveler
Posted 10 Nov 2024
It’s ok.
Comment from Hotel Management
10 Nov 2024 by Capsule plus Yokohama, Hotel Management
Thank you for staying with us.We will do our best to provide the best service and look forward to seeing you again.
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
1 Oct 2024 by 土井, Hotel Management
この度は数ある宿泊施設の中、カプセルプラス横浜に宿泊してくれてありがとうございます。また宿泊していただける様サービス向上に努めて参ります。またのご利用をお待ちしております。
by A verified traveler
Posted 30 Sep 2024
It is what it says it is. Basic and cheap. It is well run.
Comment from Hotel Management
1 Oct 2024 by 土井, Hotel Management
Dear JasonThank you for staying at Capsule Plus Yokohama.Our rates are the cheapest around Yokohama station. Rates are subject to change, so please check our website.We look forward to seeing you again.
by A verified traveler
Posted 2 Sep 2024
I did not like that the advertisement for sauna is for men only, no women allowed. That is the only readon i booked there, and was disappointed
Comment from Hotel Management
11 Sep 2024 by カプセルプラス横浜, Hotel Management
この度はカプセルプラス横浜をご利用いただき誠にありがとうございました。不快な思いをさせてしまい申し訳ありません。店舗運営の参考にさせていただきます。またの機会のご利用をお待ちしております。カプセルプラス横浜
by A verified traveler
Posted 24 Aug 2024
The price advertised outside was almost half of what I paid. The staff tried to explain but I didn’t understand
Comment from Hotel Management
28 Aug 2024 by カプセルプラス横浜, Hotel Management
Thank you very much for visiting Capsule Plus Yokohama.The prices shown on the sign outside the room are the lowest prices available, and prices will increase when the rooms are full or during peak season. Thank you very much for your understanding.Capsule Plus Yokohama
by A verified traveler
Posted 5 Aug 2024
Comment from Hotel Management
28 Aug 2024 by カプセルプラス横浜, Hotel Management
カプセルプラス横浜をご利用いただき誠にありがとうございます。ご満足いただけた様で大変うれしく思います。またのご利用お待ちしております。カプセルプラス横浜
by A verified traveler
Posted 15 Jul 2024 on Hotels
Comment from Hotel Management
20 Jul 2024 by DOI, Hotel Management
Mr.AadhyaThank you for your stay.We are very happy to hear that you gave us the highest rating and that you were satisfied with the hotel.Please come again when you travel near Yokohama Station. We look forward to seeing you.
