Ratings based on 27 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Fernie
Posted 21 Apr 2024
The staff were awesome. Really close to station, but was in a walkable area. The only negative is the capsule doors aren't very wide, but easy enough to deal with
Another guest decided to do laundry at 1 am but thats not the properties fault.
Comment from Hotel Management
14 Jun 2024 by BENCH, Hotel Management
Thank you for staying with our hostel.We look forward to seeing you again.
by A verified traveler
Posted 29 Oct 2023
We really enjoyed the place, it was quit and the staff was SUPER helpful. We stayed one night and it was just what we needed
by A verified traveler
Posted 23 Jul 2023
I had heat exhaustion in the morning and after checking out , the allowed me to recover a little on the premises. Thank you.
by A verified traveler
Posted 13 Jun 2023 on Hotels
At check in they spoke really good english! Everything was clean and in a very good location. Lots of food and store options,
by A verified traveler
Posted 31 May 2023
The price doesn’t align with the standing of the facility
by A verified traveler from laredo
Posted 15 May 2023
Friendly staff , very helpfull and professional.
by A verified traveler
Posted 20 Apr 2023
Nice, quiet, has lockers, bathrooms are always clean and the staff if very helpful.
by A verified traveler
Posted 12 Aug 2024
スタッフさんの対応もよくゆったりと過ごせました。
Comment from Hotel Management
19 Aug 2024 by BENCH, Hotel Management
この度は当館をご利用頂きましてありがとうございました。いい時間をお過ごし頂けたとのこと嬉しく思います。鎌倉にお越しの際はぜひまたご利用頂けると幸いです。
by A verified traveler
Posted 23 Jul 2024
少し布団の臭いが気になりました
Comment from Hotel Management
5 Aug 2024 by BENCH, Hotel Management
この度は当館をご利用頂き誠にありがとうございました。 お客様に不快な思いを抱かせてしますことになり、誠に申し訳ございませんでした。 今後は少しでも改善出来るよう努めて参ります。
by A verified traveler
Posted 29 May 2024
Good location, but you may smells from share toilet in the room.
Comment from Hotel Management
14 Jun 2024 by BENCH, Hotel Management
Thank you for staying with our hostel.We look forward to seeing you again.
