Ratings based on 950 Verified Reviews

4.5 out of 5
90% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2024
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Staff is very pleasant, smiling and helpful. They made our stay a very happy experience. Nice historical property.
5 out of 5
by A verified traveler

Posted 18 Sep 2024
I have always wanted to stay at this hotel, and did not disappoint. Beautiful rooms, public spaces and breakfast was awesome.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Sep 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Sep 2024
5 out of 5
by A verified traveler

Posted 25 Aug 2024
Beautiful hotel. Well located. Very walkable.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Aug 2024
5 out of 5
by A verified traveler

Posted 31 Jul 2024
Very nice hotel. Lovely staff.
5 out of 5
by A verified traveler

Past and Present

Posted 8 Jul 2024 on Hotels
The Phoenix is an elegant historic hotel beautifully designed with well appointed interiors featuring amazing interior spaces, antique furniture, statues and wall hangings, the sumptuous buffet breakfasts features Balinese percussion music and the reception staff accommodatingly made every effort to enhance my stay, it is one of the best hotel experiences I have ever enjoyed, John Mark
4 out of 5
by A verified traveler from Shanghai

Posted 17 Jun 2024
Typical and trandition
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