Ratings based on 30 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Everything was perfect about this hotel. The service was excellent and the hotel is very smooth and calming with its atmospheric music in the corridors while you sleep in your room. The staff were friendly the pool was relaxing to swim in and the breakfast was delicious. I will be definitely going back to this hotel if i was to return to yogyakarta.
by A verified traveler
Posted 8 Feb 2024 on Hotels
by A verified traveler from singapore
Posted 15 Dec 2023
There’s free welcome drink provided. The staff were friendly and helpful. They even allowed us to put some of our souvenir that must be kept chilled in their main fridge (because the one in our room was not cold). They also allowed us to keep them until the afternoon before we departed from Jogja even when we already checked out. On a side note, good communication from the hotel too. I accidentally left my neck pillow and chatted with the hotel and they found it. I will collect the pillow tomorrow. Good thing I’m still in Indonesia as of the moment. Haha.
by A verified traveler
Posted 27 Aug 2023
by A verified traveler
Good Hotel
Posted 2 Aug 2023 on HotelsNice hotel. Great breakfast. Friendly helpful staff.
by A verified traveler
unusual jogja
Posted 17 Mar 2023 on Hotelsstay very good
by A verified traveler from Singapore
Posted 21 Jan 2020
Great staff working there they are amazing people !
Comment from Hotel Management
21 Jan 2020 by Tommy Agung Kartika, Cluster General Manager, Hotel Management
Dear Mr. Shah,
Thank you in advance for your time to write us a review about your recent stay. It's been a pleasure to have you as our valuable guest. I hope you really have a great moment with us.
Look forward to welcome you back again.
Best Regards,
by A verified traveler
Posted 29 Nov 2019 on Hotels
Convenient location, friendly and courteous staff, good service, delicious food, comfortable bed, easy parking.
Comment from Hotel Management
2 Dec 2019 by Tommy Agung Kartika, Cluster General Manager, Hotel Management
Dear Mrs. Suci,
Glad to know that your overall experiences were good. I always make sure our guests got the best from us, from the products, service, and facilities.
Look forward to welcome you back again.
Best Regards,
by A verified traveler
Posted 25 Jul 2019
Comment from Hotel Management
18 Oct 2019 by Tommy Agung Kartika, Cluster General Manager, Hotel Management
Dear Our Valued Guest,
Thank you so much for your time to rank us about your recent stay in our Hotel. I hope you had a wonderful experience with us, and willing to come back again someday in the near future
Look forward to welcome you back again.
Best Regards,
by A verified traveler
Posted 4 Jun 2019 on Hotels
My stay at Pesonna Tugu was excellent. The room was perfect, the service was great and the location was perfect for getting around the tourist attractions.W
Comment from Hotel Management
18 Oct 2019 by Tommy Agung Kartika, Cluster General Manager, Hotel Management
Dear Mr. Daniel,
Glad to hear that your overall experiences with us were great. It's been a pleasure to have you as our valuable guest. Hope Pesonna Hotel Tugu Yogyakarta would always be your preferred accommodation during your visit to Jogjakarta.
Look forward to have you again in our Hotel.
Yours Sincerely,
