Ratings based on 165 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Smelly sheets ruin our stay
Posted 5 Oct 2024 on HotelsDue to a last minute cancellation we found this as it was close, The staff was courteous. However the sheets smelled of smoke. The hot water faucet in the shower was difficult to work. Things that should not be issues.
Comment from Hotel Management
6 Oct 2024 by George Edwin Anatoni , Hotel Management
Dear JoelThank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced during your stay, particularly with the condition of the sheets and the difficulty with the hot water faucet. These are indeed issues that should not have affected your stay, and I regret that we did not meet your expectations in these areas.I’m pleased to hear that you found our staff courteous, but I understand that the comfort of your room is of utmost importance. Please rest assured that we will address these concerns with our housekeeping and maintenance teams to ensure such issues are rectified moving forward.We hope you will consider staying with us again so we can provide you with the comfortable and pleasant experience you deserve.Best Regards,George Edwin AGeneral Manager
by A verified traveler
Posted 10 Sep 2024
This hotel is nicely renovated. We stayed here in 2018 and noticed it was in need of a reno. The staff is very helpful. The location is great, very close to Jalan Malioboro.
Comment from Hotel Management
10 Sep 2024 by George Edwin Anatoni , Hotel Management
Dear JoyceThank you for taking the time to share your feedback! We’re delighted to hear you appreciated the renovations and found our staff helpful. It’s wonderful to know that our location near Jalan Malioboro added to your stay as well. We’re glad you returned after your previous visit and hope to welcome you back again soon!Best Regards,George Edwin AGeneral Manager
by A verified traveler from Badung
Posted 9 Sep 2024
The rooms were spotlessly clean, and the staff were incredibly friendly and accommodating
Comment from Hotel Management
10 Sep 2024 by George Edwin Anatoni , Hotel Management
Dear AgnesThank you so much for your kind review! We’re thrilled to hear that you enjoyed the cleanliness of our rooms and found our staff to be friendly and accommodating. Providing excellent service and a welcoming environment is always our top priority. We look forward to hosting you again in the future!Best Regards,George Edwin AGeneral Manager
by A verified traveler
Posted 23 Aug 2024
Everything good but property condition not optimal. The area around no comment
Comment from Hotel Management
25 Aug 2024 by George Edwin Anatoni , Hotel Management
Dear Thank you for your feedback. We're glad to hear that overall you had a good experience with us. We apologize if the property's condition did not fully meet your expectations and appreciate your understanding. Your comments will help us in our efforts to improve. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Best Regards,George Edwin AGeneral Manager
by A verified traveler
Posted 12 Aug 2024 on Hotels
I have stayed in Jambuwuluk Malioboro multiple times and this is by far one of the best hotels I've stayed in. Very clean, with professional, helpful and friendly staff. Plus the location is very close to the city centre and amenities. I particularly like the cleanliness of the rooms and the modern quality of the hotel. Definitely am going to come back again the next time I'm in Yogyakarta!
Comment from Hotel Management
17 Aug 2024 by George Edwin Anatoni , Hotel Management
Dear Valued Guest Thank you so much for your kind words and for choosing Jambuwuluk Malioboro as your preferred place to stay in Yogyakarta! We're thrilled to hear that you consistently enjoy our cleanliness, modern amenities, and the service provided by our dedicated staff. Your positive feedback motivates us to continue delivering exceptional experiences to our guests. We look forward to welcoming you back on your next visit to Yogyakarta! Best Regards,George Edwin AGeneral Manager
by A verified traveler
An okay stay
Posted 3 Jul 2024 on HotelsRoom cleaning was good. It is not a very spacious room, lack of storage space.
The buffet breakfast was good but always very crowded and lacl of seats.
Comment from Hotel Management
8 Jul 2024 by George Edwin Anatoni , Hotel Management
Dear Mr Yuchen Thank you for your feedback. We’re pleased to hear that you were satisfied with the room cleaning and enjoyed the buffet breakfast. We apologize for the issues you encountered regarding room size, storage space, and the crowded breakfast area.We appreciate your input and will work on finding ways to optimize storage in our rooms and improve seating arrangements during breakfast hours. Your comfort is important to us, and we are committed to making necessary improvements.If you have any further suggestions or concerns, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back and provide a more comfortable stay in the future. Thank you for choosing our hotel.Best Regards,George Edwin AGeneral Manager
by A verified traveler
Traditional
Posted 14 Jun 2024 on HotelsComment from Hotel Management
25 Jun 2024 by George Edwin Anatoni , Hotel Management
Dear Mr. Johan Thank you for your wonderful feedback! We're delighted to hear that you found our hotel to be a great value and that you enjoyed your stay.Best Regards,George Edwin Anatoni General Manager Jambuluwuk Malioboro Hotel Yogyakarta
by A verified traveler
Posted 26 May 2024
The staff was exceptional!
by A verified traveler
Posted 17 May 2024
Nice stay
by A verified traveler
Posted 18 Jan 2024
Spacious room, well-maintained, tasty and various breakfast
