Gowongan Inn Yogyakarta Reviews

Overall the hotel was very nice but we did have an issue with customer service. We had booked a room that included breakfast for two. But when we arrived we were told our room did not include breakfast. We had three conversations with the front desk staff about honoring the breakfast that was included with the booking, but they refused each time. We chatted with hotels.com. They called the hotel and asked that breakfast be provided as it was included in the booking. The hotel refused. On the positive side, the front desk staff was somehow able to be extremely friendly while refusing to provide any customer service whatsoever. I’m being genuine about how friendly they were — it was impressive, really. The bed was comfortable. The AC worked well. The wifi was reliable. And the pool was relaxing and pleasant.

Not impressed and surprised it’s been given 3 stars. Our room was an internal one with no natural lighting, which made it gloomy, the room light wasn’t great and so we wore head torches to find anything. The only window we had was smashed and it looked out onto the corridor which meant there was light coming into the room continuously, despite the blinds. The small pool is on the roof and completely surrounded by concrete, with only 2 wooden slatted sun beds which were entirely uncomfortable. We ended up paying to use another hotel’s pool. Restaurant service was slow, the food isn’t great, and the breakfast that should have been included we only received once, as they made no allowance for going to see sunrises (everywhere else we’ve stayed-and we’ve been here 5 weeks- had packed us up breakfast so we haven’t missed it). The only plus was that it is fairly central (though you still need a taxi to get anywhere) and the staff did their best to help us arrange what we wanted to do.

staff found it hard to under stand English .No hot water wires taped up with tape toilet and shower could do with a overall

駅もバス停も近くて便利 冷蔵庫がないので、冷たい食べ飲み物の買い置きができない 朝食付きで予約したものの付いていないと言われ対応に苦慮した

朝食無料で予約したのに朝食なしで予約されていると言われた 異国の地での交渉は大変 駅やバス停から近く便は良い 冷蔵庫がなかったがリーズナブルに泊まるには充分な宿