Amaris Hotel Malioboro - CHSE Certified (Yogyakarta) Hotel Review

1 out of 5

by A verified traveler

Posted 18 Jul 2024

They canceled our reservation 4 minutes after I confirmed. We arrived at midnight by train, and when we got to the hotel the staff told us they cancelled because we didn’t not pay first. We would have paid beforehand but we got no notification or message from Expedia about their request. Furthermore, the hotel ended up having to move us to another hotel, which we arrived by 1AM. Though we are lucky the staff helped us find another accommodation, the lack of communication from hotel and Expedia was very unprofessional.

Comment from Hotel Management

3 Aug 2024 by Yasmin Larasati, Hotel Management

Dear Mrs Amelia Thank you for staying with us at Amaris Hotel Malioboro. We would like to thank you for your trust in choosing us as your choice of stay during your visit to the city of Yogyakarta. We do apologize for inconvenience during your stay. We look forward to welcoming you back to Amaris Hotel Malioboro Have a nice day, stay healthy and stay healthy! Best regards, Amaris Hotel Malioboro

4 out of 5

by A verified traveler

Posted 4 Jun 2024

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5 out of 5

by A verified traveler

Posted 24 May 2024

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Comment from Hotel Management

4 Jun 2024 by Ai, Hotel Management

Dear Mrs. Sophie, Thank you for staying with Amaris Hotel Malioboro. We appreciate that you choose Amaris Hotel Malioboro during your stay in Yogyakarta. We do apologize for inconvenience during your stay We look forward for your next stay. Have a nice day. Best Regard, Amaris Hotel Malioboro

3 out of 5

by A verified traveler

Posted 6 May 2024

The hotel is good. Very central to everything, Our room air conditioning is not working properly. Sometimes it quit and comes on again. Wifi is weak. Cannot be connected. Breakfast is good. Food are top up regularly, overall I will give it 3 stars.

Comment from Hotel Management

4 Jun 2024 by Ai, Hotel Management

Dear Mrs. Susan, Thank you for staying with Amaris Hotel Malioboro. We appreciate that you choose Amaris Hotel Malioboro during your stay in Yogyakarta. We do apologize for inconvenience during your stay We look forward for your next stay. Have a nice day. Best Regard, Amaris Hotel Malioboro

4 out of 5

by A verified traveler

Posted 25 Jan 2024

Comment from Hotel Management

30 Jan 2024 by Ana Tri Astuti, Hotel Management

Dear, Mr/Mrs MarijkeThank you for staying with us at Amaris Hotel Malioboro.We would like to thank you for your trust in choosing us as your choice of stay during your visit to the city of Yogyakarta.We look forward to welcoming you back to Amaris Hotel MalioboroHave a nice day, stay healthy and stay healthy!Best regards,Amaris Hotel Malioboro

5 out of 5

by A verified traveler

Posted 24 May 2023

This hotel is conveniently located in Mailoboro the neighborhood you absolutely want to be in. Excellent breakfast buffet and convenience to mailoboro dining options and shopping. The staff was very friendly and accommodating.

4 out of 5