Ratings based on 4 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2023
Very nice and clean property. Room is spacious and quiet. Would stay here again next time.
Comment from Hotel Management
15 Jun 2023 by Amy, Hotel Management
Dear Guest, Thank you for posting your comment. We were very happy to read your positive review, and are glad that we could contribute to making your trip to Yinchuan a great experience. Thank you once again for your thoughtful feedback.
by A verified traveler
Double charged!
Posted 5 Jun 2023 on HotelsI paid for the hotel in advance via hotels.com, yet when I left, they posted the charge of 400 dollars of security deposit on my card I used to check in. Obviously I used zero room service, zero food on site, no damage to the room, etc. I have no idea how this charge happened and it's frustrating!
Comment from Hotel Management
6 Jun 2023 by Amy, Hotel Management
Dear Guest, Thank you for posting your comment. We apologize for the bad experience caused by our operating mistakes, the refund process is currently under way.We are deeply sorry for the inconvenience and thank you once again for your thoughtful feedback.
by A verified traveler
Posted 4 May 2023 on Hotels
Comment from Hotel Management
29 May 2023 by Amy, Hotel Management
尊敬的客人，您好！感谢您下榻银川万怡酒店，十分荣幸能够看到您对本次入住体验表示满意，您的肯定是我们不断向前的最大动力。我们期待在银川万怡酒店与您再次相遇，祝您生活愉快！
by A verified traveler
Posted 20 Oct 2020 on Hotels
硬件环境和服务都不错，就是前台checkin稍微等的时间较长，不过服务人员态度都很不错
Comment from Hotel Management
18 Nov 2020 by Cathy, Hotel Management
尊敬的客人，您好！感谢您下榻银川万怡酒店，十分荣幸能够看到您对本次入住体验表示满意，您的肯定是我们不断向前的最大动力。我们期待在银川万怡酒店与您再次相遇，祝您生活愉快！
