Ratings based on 735 Verified Reviews

4.7 out of 5
78% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 16 Oct 2024
Very clean and comfortable. Staffs are so kind and it offers lots kinds of option for the breakfast which is also high quality and yummy.
Comment from Hotel Management
17 Oct 2024 by Madeleine, Hotel Management
Thank you for your positive feedback. We're thrilled to hear that you and your family had a great time during your stay with us. We look forward to welcoming you back soon.Best regards, Silks Place Yilan
5 out of 5
by A verified traveler

Posted 19 Jun 2024
Very kids friendly
Comment from Hotel Management
21 Jun 2024 by Madeleine, Hotel Management
Thanks for staying with us. We appreciate your feedback.We value all your previous opinions and suggestions, and hope to see you soon in the nearly future.Yours sincerely,Silks Place Yilan
5 out of 5
by A verified traveler

A wonderful stay

Posted 6 Jun 2024 on Hotels
This is a great hotel and staffs were very friendly. Thier breakfast would definitely surprise you. Only a word can describe their food, "Amazing". Can't wait to stay here again next year for our family trip.
Comment from Hotel Management
7 Jun 2024 by Madeleine, Hotel Management
Thank you for your positive feedback. We're thrilled to hear that you and your family had a great time during your stay with us. We look forward to welcoming you back soon.Best regards, Silks Place Yilan
5 out of 5
by A verified traveler

Posted 18 Apr 2024 on Orbitz
Comment from Hotel Management
19 Apr 2024 by Madeleine, Hotel Management
Thanks for staying with us. We appreciate your feedback. We hope to see you soon in the nearly future.感謝您入住我們的飯店,感謝您的意見反應。期待仍有機會能再次與您服務。敬祝 平安順興Silks Place Yilan
5 out of 5
by A verified traveler

Posted 2 Apr 2024
The design of the hotel is superb for kids who can drive as much as they like. The staff is helpful and nice. The food is scrumptious. We enjoyed a lot!
Comment from Hotel Management
2 Apr 2024 by Madeleine, Hotel Management
Thanks for staying with us. We appreciate your feedback.We value all your previous opinions and suggestions, and hope to see you soon in the nearly future.Yours sincerely,Silks Place Yilan
5 out of 5
by A verified traveler

Posted 20 Feb 2024
Kids did not want to leave!
Comment from Hotel Management
20 Feb 2024 by Madeleine, Hotel Management
Thanks for staying with us. We appreciate your feedback. We hope to see you soon in the nearly future.Yours sincerely,Silks Place Yilan
5 out of 5
by A verified traveler

Posted 2 Jan 2024
Everything under one roof. Very kid friendly. Perfect for families with young kids.
Comment from Hotel Management
1 Feb 2024 by Madeleine, Hotel Management
Thanks for staying with us. We appreciate your feedback.We value all your previous opinions and suggestions, and hope to see you soon in the nearly future.Yours sincerely,Silks Place Yilan
2 out of 5
by A verified traveler

Posted 19 Dec 2023 on Hotels
Comment from Hotel Management
27 Dec 2023 by Madeleine, Hotel Management
Thanks for staying with us. We appreciate your feedback.Hope to see you soon in the nearly future.Yours sincerely,Silks Place Yilan敬祝 平安順興Silks Place Yilan
3 out of 5
by A verified traveler

Posted 8 Dec 2023
Carstel is no longer available to foreign visitors but only for Taiwan guests.
Comment from Hotel Management
27 Dec 2023 by Madeleine, Hotel Management
Thanks for staying with us. We appreciate your feedback. We hope to see you soon in the nearly future.Best regards,Silks Place Yilan
5 out of 5
by A verified traveler

Posted 21 Nov 2023 on Hotels
Comment from Hotel Management
23 Nov 2023 by Madeleine, Hotel Management
Thanks for staying with us. We appreciate your feedback. We hope to see you soon in the nearly future.感謝您入住我們的飯店,感謝您的意見反應。期待仍有機會能再次與您服務。敬祝 平安順興Silks Place Yilan