Ratings based on 23 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 26 Oct 2024
by A verified traveler
Posted 24 Sep 2024
The hotel is at an active area
Everything is near you
by A verified traveler
Posted 28 Aug 2024
by A verified traveler
Posted 15 Aug 2024
Two main issues impeded my stay at the Royal Plaza by Stellar Hotels: the wifi and the bathroom. During my entire stay, the wifi was unreliable: there was only one area where the wifi would consistently connect and that was right next to the door - attempting to connect at the desk in the room or from my bed was near impossible as it would connect for a couple of minutes then lose signal.
As for the bathroom, a constant leak dripped from the ceiling. Luckily the drip went straight to the bathtub but it smelled horrible and when the hotel staff came to check on it, it still dripped despite their reassurance that the issue had been fixed.
Besides the negatives, the hotel was at a good central location in Yerevan. Nothing was too far away and fortunately, during my stay, there was a food festival happening right down the street.
Hotel staff was nice professional and helped with booking an additional day on top of my stay as well as helped me get a taxi to the airport when my stay was over.
by A verified traveler
Posted 8 Aug 2024
Housekeepers are very important personal in the hotel...
Thanks to Shushan, my stay was great. Also the front desk staff was amazingly friendly and helpful.
I wish they had bigger bar area...
by A verified traveler
Posted 8 Aug 2024 on Hotels
by A verified traveler
Nice hotel but no network connection
Posted 26 Jun 2024 on HotelsGood front staff and cleaning lady. Shame WiFi and network for TV didn’t work at all; despite being told someone would look at the issue asap. This never happened. Hotel maybe too embarrassed to admit they have this issue
by A verified traveler
Posted 13 Jun 2024
Very good hotel
by A verified traveler
It’s all about location
Posted 30 Apr 2024 on HotelsIt’s all about the location, forget about everything else. I traveled from United States and based on my experience I can tell this is a two star hotel. There is no air conditioning, it’s just a fan. Hotel breakfast was not worth it but thank goodness there are so many cafe and restaurant around the hotel.
Comment from Hotel Management
12 May 2024 by Mariam, Hotel Management
Dear Guest,Thank you for sharing your experience. We're sorry to hear that you weren't completely satisfied. We'll review your concerns and work towards making any necessary improvements
