Ratings based on 275 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ashburn
Posted 11 Nov 2024
by A verified traveler
Posted 25 Sep 2024
Crickets in the room . Leaking AC
Comment from Hotel Management
26 Sep 2024 by Derenik, Hotel Management
Dear Nadia,Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. However, it is a cricket season in Yerevan, and we are doing everything to prevent having crickets inside of the building.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Derenik Poghosyan
by A verified traveler
Posted 17 Sep 2024
Magnificent stay!!!
by A verified traveler
Posted 9 Aug 2024
I'm not the Marriott type, but due to unforeseen circumstances, I had to stay here one night. For the cost of a room, there's nothing there that makes it worth it. I've stayed in much cheaper hotels that had much better comfort, even in Armenia. I found that the pillows were flat the AC was weak, and the telephone that I actually needed for once didn't work. What warrants such a pricy room? Just the name of the hotel? I think that they could elevate something to make a person feel like the price is justified. Maybe include a nice breakfast, or something, but that was extra as well. I'll never stay here or at a Marriott again. The building was nice, but that does not make up for the price. At all. I really regret this expenditure, but as I said, I didn't have a choice at the time.
Comment from Hotel Management
13 Aug 2024 by Derenik Poghosyan, Hotel Management
Dear Martin and Talitha,Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent stay did not meet your expectations. Please accept our sincere apologies for the discomfort you experienced and the issues you encountered.We understand your concerns regarding the value of your stay, especially considering the challenges you mentioned with the room amenities such as the pillows, air conditioning, and telephone. Your feedback is invaluable, and we are actively addressing these issues to ensure that all of our guests enjoy a comfortable and seamless experience.Regarding the pricing, we strive to provide quality service and facilities that justify our rates, but we understand that we fell short in your case.Thank you again for your feedback. We hope that you might reconsider staying with us in the future, allowing us the opportunity to provide you with the experience you deserve.Sincerely, Derenik PoghosyanFront Desk Manager
by A verified traveler
Posted 31 Jul 2024
Love the location
by A verified traveler
Posted 22 Jul 2024
met all expectations
by A verified traveler from Brookline
Posted 20 Jul 2024
One of the best hotels in Yerevan.
by A verified traveler
Posted 9 Jul 2024
Great location
Amazing staff
by A verified traveler
An Unforgettable Stay at the Armenian Marriott
Posted 8 Jul 2024 on HotelsThis was our first trip to Armenia, and we were so excited to stay at the Marriott, given its great location and our previous experiences with their service. It did not disappoint!
From the moment we arrived, Mariam at reception made sure our check-in was smooth. To our surprise and delight, we got a free upgrade to the Presidential Suite! It was amazing.
Lusine at the Executive Lounge was so kind and attentive, giving us great suggestions for places to visit nearby. The housekeeping staff, especially Chand and a couple of others, were fantastic. And Levon, the bellboy, was always quick to help with our luggage and give us directions when we needed them.
The breakfast spread was perfect, with lots of delicious options. The room views were stunning, and everything was super clean. I can't stop raving about our stay.
We would love to come back. Thank you, Marriott, for making our trip unforgettable!
by A verified traveler from Beirut
Posted 2 Jul 2024
Very good
