Ratings based on 8 Verified Reviews
3.6 Room cleanliness
4.2 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2023 on Hotels
by A verified traveler
Posted 2 Sep 2022
The stay was good
by A verified traveler
Exllent
Posted 8 Aug 2022 on HotelsGood to stay...
by A verified traveler from Gurgaon
Posted 2 May 2022
Friendly staff; good south indian breakfast buffet; good activities in the evening for kids and families to be engaged.
by A verified traveler
TGI Star Holidays Review...
Posted 13 Sep 2019 on HotelsThe approach road is very bad. No
Proper signage to locate the hotel from main road. Reception is like an average lodge. Rooms are not that great. Restaurant take too long to give food when ordered for dinner - as if they never expected people. Breakfast is OK. Invoice not given and when asked they told that it will come through email and nothing happened till now. It looks like, business to too low at Yercadu hotels due to too many options now a days...
by A verified traveler from Chicago IL
Nothing like in the picture
Posted 11 Sep 2017
Pros: The Staff
Cons: have some professional training be given to the house keeping staff, and get a good cook,. and lay proper access road
To start with the first room that was provided was having some kind of foul smell, which turned me off...!!! But the staff were really nice to switch me to another room.
The kitchen staff were really good but the food was awful, stale, no flavor at all, did not look like they had a professional kitchen.
The access to the hotel is so bad it will screw up any car with low ground clearance
I did continue my stay there because it was just for one night.
Comment from Hotel Management
6 Nov 2023 by TGI STAR Holidays Yercaud, Hotel Management
Dear Teny,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the initial room and we're glad that our staff was able to assist you with a room switch. We're sorry to hear that the food did not meet your expectations. We appreciate your feedback and will share it with our kitchen staff to ensure an improvement in the quality of our meals. Regarding the access to the hotel, we understand your concern and will take it into consideration for future enhancements. We appreciate your patience during your stay and hope to have the opportunity to provide you with a better experience in the future.Regards,Vinoth, Resort Manager.
Recommended
for Everyoneby A verified traveler
Good infrastructure.
Posted 13 Jul 2016
Pros: Breakfast & Reception of the people.
Cons: Mentioned above.
Location: Improve lighting outside the hotel after 7 pm no one can walk outside hotel because of no lighting.
Need to understand human physcology and design things, for example keeping a TV view perpendicular is not sensible. It need to be parallel. Provide shower not a bucket for bathing. When a customer pay 3k plus management need to look at this particulars. Appreciate the bed setup but not the quality of items used for bedding. I was happy with the customer service and the breakfast service. Keep up and improve on the human needs. Thanks.
Comment from Hotel Management
6 Nov 2023 by TGI STAR Holidays Yercaud, Hotel Management
Dear Guest,Thank you for your feedback! We appreciate your thoughtful suggestions on the design aspects. We will definitely consider your inputs on the TV placement and bathroom amenities when planning future renovations. We are glad to hear that you enjoyed our customer service and breakfast. Your encouragement will motivate us to continue striving for excellence. Thank you for your support!Regards,Vinoth, Resort Manager.
by Sumit from Bangalore
Enjoyable Family Stay in Yercaud
Posted 18 Apr 2016 on HotelsNice property for a family stay for sight seeing in Yercaud. The terrain is very inviting and reaching rooms is like a hike though pleasant for the energetic and adventurous. However Yercaud is no longer cool especially in peak summers and the lack of air conditioning does irk a little bit. Overall a pleasant and recommended stay for a sensible budget.
