Ratings based on 268 Verified Reviews

4.2 out of 5
94% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 20 Nov 2024
Would have scored higher if they had an open kitchen. No evening restaurant and West Camel is off the beaten track. Was an issue for me as diabetic. Bar staff took pity and made a cheese sandwich.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Nov 2024
1 out of 5
by A verified traveler

Posted 9 Nov 2024
Showed up at 7 pm on a Sunday evening, having made the booking on Expedia and having driven all day, only to be advised that they do not take overnight bookings on a Sunday. The staff were dismissive and the one on reception continued looking at her phone and offered no apology, we left and they locked the door behind us. People need to be aware of this and not to book for a Sunday stay.
3 out of 5
by A verified traveler

Posted 3 Nov 2024
Wouldn’t take much to return this place back to its glory days , definitely new pillows a bit of a clean and an offer of a cooked meal overall not bad for the price
4 out of 5
by A verified traveler

Posted 1 Nov 2024
Lovely location, very quiet not much road noise. Some dusting in room needed doing & toilet flushing & shower noise from rooms next door can be annoying when yr trying to sleep
1 out of 5
by A verified traveler

Posted 31 Oct 2024
I checked in at 8pm Room was freezing cold, bathroom window wide open, bathroom window curtain hanging, hooks broken. Window looking out onto main car park ! Checked in by a lady who contributed to look at her phone ! When I asked why I had no heating in my room and it was freezing, she mumbled a man was coming tomorrow to fix it ! Even though it came on in the morning !
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Oct 2024
5 out of 5
by A verified traveler

Posted 18 Oct 2024
Loved it. Lovely people. Clean comfy room. Excellent food and reasonable price 👍
5 out of 5
by A verified traveler

Posted 7 Oct 2024
Great place to stay, really nice staff and fantastic food.
2 out of 5
by A verified traveler from Swindon

Posted 4 Oct 2024
Clean it!