Ratings based on 235 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sammamish
Posted 26 Sep 2024
Clean, convenient location with very good selection of restaurant in the area.
by A verified traveler
Posted 26 Sep 2024
by A verified traveler
Posted 4 Aug 2024
Comment from Hotel Management
24 Aug 2024 by 부산시티호텔 객실팀, Hotel Management
안녕하십니까 고객님, 저희 호텔을 이용해주시고 좋은 숙박 후기를 남겨주셔서 감사합니다. 저희 직원들은 항상 친절하고 미소를 지으며 여러분을 맞이합니다. 앞으로도 고객님께 변함없는 서비스를 제공할 수 있도록 최선을 다하겠습니다. 남은 8월 시원하고 행복하게 보내시길 바랍니다. 감사합니다 :)
by A verified traveler
Posted 14 Jul 2024
Perfect stay! It’s not near tourist spots but easy to get transportation. Parking is pretty easy. Enjoyed the fitness center as well! Room was clean and so comfortable.
Comment from Hotel Management
14 Jul 2024 by Busan City Hotel , Hotel Management
Hello, sir/ma'am, thank you for using our hotel and leaving a valuable review. We are also glad that your stay at our hotel helped our schedule. We will continue to do our best to provide you with kind and comfortable services. I hope you have a good day, and I will come back with a better appearance next time. Thank you.
by A verified traveler
Posted 3 Jul 2024
I liked that there was amenities we could use and the front desk receptionist were very helpful whenever we needed anything. The place is also near nice restaurants and other parts of the city. I would stay at this hotel again.
Comment from Hotel Management
3 Jul 2024 by - Busan City Hotel front desk -, Hotel Management
Thank you for using our Busan City Hotel.We are also very happy that it seems to have been a comfortable stay.We will continue to do our best to provide satisfactory facilities and services. Thank you so much. Have a nice day.- Busan Hotel Room Team -
by A verified traveler
Posted 28 Jun 2024
Staffs are willing to deliver assistance, highly appreciate efforts they paid for attempting solving problems.
However, the air conditioning is a disaster. Worst experience was automatically switching off every one to two hours. Unable to adjust temperature, again goes off suddenly once exceeds 23degree.
Fail to reach front desk several times because the phone was not properly connected. You have to present yourself personally at lobby to seek for help.
Comment from Hotel Management
29 Jun 2024 by Busan City Hotel , Hotel Management
Hello, thank you very much for using our Busan City Hotel.We will deliver the inconvenience to the department in charge to correct it.We will repay you with better service on your next stay.Please take care of your health in the hot weather.
by A verified traveler
Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
25 Jun 2024 by -부산시티호텔 객실팀 드림-, Hotel Management
저희 부산시티호텔을 이용해주셔서 진심으로 감사드립니다. 고객님께서 남겨주신 소중한 피드백은 저희 호텔 서비스 개선에 큰 힘이 됩니다. 편안하셨어야 할 숙박에 불편함을 드린 점 죄송하게 생각합니다. 객실에서 불편 사항 발생 시 망설이지 마시고 프론트로 연락 주시면 최선을 다하여 도움 드리겠습니다. 다음에 다시 방문해주신다면 더욱 편안하고 즐거운 숙박 경험을 제공할 수 있도록 노력하겠습니다. 감사합니다.
by A verified traveler
Posted 24 Jun 2024
Comment from Hotel Management
14 Jul 2024 by -부산시티호텔 객실팀 드림-, Hotel Management
안녕하십니까 고객님 저희 호텔을 이용해주시고 소중한 투숙후기 남겨주셔서 감사합니다. 만족스러운 숙박이 되신 것 같아 저희도 매우 기쁩니다. 앞으로도 고객님께 친절하고 쾌적한 서비스를 제공할 수 있도록 모두 노력하겠습니다. 즐거운 하루 되시기를 바라며, 다음에 더 좋은 모습으로 뵙겠습니다. 감사드립니다.
by A verified traveler
Posted 2 Jun 2024 on Hotels
Comment from Hotel Management
4 Jun 2024 by -부산시티호텔 객실팀 드림-, Hotel Management
안녕하십니까 고객님, 저희 호텔을 이용해주시고 소중한 투숙후기 남겨주셔서 감사합니다. 만족스러운 숙박이 되신 것 같아 저희도 매우 기쁩니다. 앞으로도 고객님께 친절하고 쾌적한 서비스를 제공할 수 있도록 모두 노력하겠습니다. 즐거운 하루 되시기를 바라며, 다음에 더 좋은 모습으로 뵙겠습니다. 감사드립니다.
by A verified traveler
Posted 25 May 2024 on Hotels
Comment from Hotel Management
27 May 2024 by -부산시티호텔 객실팀 드림-, Hotel Management
저희 호텔을 이용해주시고 소중한 투숙후기 남겨주셔서 감사합니다. 편안하고 만족스러운 숙박이 되신 것 같아 저희도 매우 기쁩니다. 앞으로도 고객님께 친절하고 쾌적한 서비스를 제공할 수 있도록 모두 노력하겠습니다. 즐거운 하루 되시기를 바라며, 다음에 더 좋은 모습으로 뵙겠습니다. 감사드립니다.
