Ratings based on 165 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jul 2024
Felt public humiliation/discrimination in front of other guests upon checking in. Smell of sewer coming from the bathroom.
by A verified traveler
Posted 26 May 2024 on Hotels
This hotel was surprisingly good.
by A verified traveler
Posted 7 Apr 2024 on Hotels
by A verified traveler
Posted 22 Mar 2024 on Hotels
Everything was good except the food from the restaurant was awful and gave me horrible food poisoning.
by A verified traveler
Posted 27 Nov 2023 on Orbitz
by A verified traveler
Posted 15 May 2023
I liked my room a lot I booked it specifically for the jacuzzi hot tub and to relax before my flight at Incheon airport. I wished someone would have helped me with luggage when I arrived also I liked the view from my balcony very close to the beach
by A verified traveler
Posted 27 Sep 2022 on Travelocity
by A verified traveler from Hacienda Heights
Posted 2 Aug 2022
I've been to this hotel 3 times and each time, I'm slightly disappointed with how dusty the room is. We go for the tub with the ocean view. The nearby area is nice and has a lot of dining and cafe options. The room is a bit larger than the nearby Airsky Hotel but it is also clearly older and less maintained.
Comment from Hotel Management
9 Oct 2022 by GRACE HOTEL, Hotel Management
We are glad that you liked our hotelWe are working hard to focus on cleanliness and hygiene, but there are many areas that are lacking.If you have any inconvenience during use, please call the front desk and we will try our best to solve it.We will do our best to make it a comfortable resting place and a cozy bed. thank you!
by A verified traveler
Posted 23 Jul 2022
Good nights sleep. Felt like it could use a little fix up. Carpet seemed pretty dirty. But got us close to airport for our morning flight.
Comment from Hotel Management
9 Oct 2022 by GRACE HOTEL, Hotel Management
We are glad that you liked our hotelWe are working hard to focus on cleanliness and hygiene, but there are many areas that are lacking.If you have any inconvenience during use, please call the front desk and we will try our best to solve it.We will do our best to make it a comfortable resting place and a cozy bed. thank you!
by A verified traveler
Posted 4 Apr 2022 on Hotels
Comment from Hotel Management
9 Oct 2022 by GRACE HOTEL, Hotel Management
숙소가 고객님 마음에 드신 것 같아 기쁩니다청결과 위생을 중점으로 열심히 노력하고 있지만 미흡한 부분도 많습니다.혹여 이용 시 불편한 점 있으시면 프런트에 전화 주시면 최대한 해결해 드리도록 노력하고 있사오니 이용 부탁드립니다.편한 쉼터, 포근한 잠자리가 되도록 더욱더 노력하겠습니다. 감사합니다!
