Ratings based on 944 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
18 Nov 2024 by HYO-JIN/KIM, Hotel Management
Dears,Warm greeting from hotel leo.Thank you for sharing your experience of Hotel Leo, I hope to have the pleasure of welcoming you back soon. Warm regards,
by A verified traveler
Posted 3 Nov 2024
Comment from Hotel Management
4 Nov 2024 by HYO-JIN/KIM, Hotel Management
Dears,Thank you for sharing your experience of Hotel Leo, I hope to have the pleasure of welcoming you back soon. Warm regards,
by A verified traveler from New York
Posted 2 Nov 2024
I enjoyed my experience at Hotel Leo. The most memorable part of the experience was how hospitable, kind and helpful the staff was (in particular the assistant manager on duty, Helen). Would recommend!
Comment from Hotel Management
4 Nov 2024 by HYO-JIN/KIM, Hotel Management
Dear We believe our role is to make as many of our guests as happy as possible, and by reading your comments posted from your recent stay with us, it seems that we did just that. Thank you for sharing your feedback with us and we are truly delighted that you enjoyed your time with us. Thank you.Sincerely,
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
1 Nov 2024 by HYO-JIN/KIM, Hotel Management
DearThank you for taking the time to tell us about your experience at HOTEL LEO.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing HOTEL LEO.
by A verified traveler
Posted 26 Oct 2024
Great property, sad that I only stayed one night but so far the best hotel out of my South Korea trip. The staff is awesome, use your translator app.
Comment from Hotel Management
28 Oct 2024 by HYO-JIN/KIM, Hotel Management
Dears,Thank you for sharing your experience of Hotel Leo, I hope to have the pleasure of welcoming you back soon. Warm regards,
by A verified traveler
Posted 26 Oct 2024
Modern and big. Friendly staff.
Comment from Hotel Management
28 Oct 2024 by HYO-JIN/KIM, Hotel Management
Dears,Thank you for sharing your experience of Hotel Leo, I hope to have the pleasure of welcoming you back soon. Warm regards,
by A verified traveler
Posted 22 Oct 2024
Besides the bathroom having black mold, it was in a great location. The website says there’s an airport shuttle, but there is not one. However, the front desk did call us a taxi at 0545 in the morning.
Comment from Hotel Management
23 Oct 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staing with us and thanks for comment on our hotel. And we truly apologize for the inconvenience caused and we can assure you such incident does not happen again in the future. And we only provide a pick up service, you can also check on Hotels.com site.Yours sincerely,
by A verified traveler
Posted 16 Oct 2024
There is free valet parking at the hotel
The hotel concierge was friendly and helpful.
Within walking distance to (5min) to Lotte Duty Free.
Multiple convenience stalls nearby.
Comment from Hotel Management
16 Oct 2024 by HYO-JIN/KIM, Hotel Management
Dears,Warm greeting from hotel leo.Thank you for staying at Hotel LEO in Jeju Island.I am pleased that our location was convenient for your travels.There are many shops and restaurants nearby, as well as easy access to public transportation.Thank you for kindly taking the time to write this review. Your feedback is greatly appreciated.Should you return to Jeju again, we hope you will stay at our hotel again.Best regards,HOTEL LEO.
by A verified traveler
Posted 13 Oct 2024
Helen at the front desk was phenomenal!!! She was so friendly, helpful, and went above and beyond to assist us in whatever it was we needed! The lobby of the hotel was small but our room was spacious and we loved the location.
Comment from Hotel Management
14 Oct 2024 by HYO-JIN/KIM, Hotel Management
Thank you for staying at Hotel LEO in Jeju Island.I am pleased that our location was convenient for your travels.There are many shops and restaurants nearby, as well as easy access to public transportation.Thank you for kindly taking the time to write this review. Your feedback is greatly appreciated.Should you return to Jeju again, we hope you will stay at our hotel again.Best regards,HOTEL LEO.
by A verified traveler
Posted 11 Sep 2024
Staff were amazing and extremely helpful!!! They helped me make a local phone call and gave me ideas of where to go. I enjoyed breakfast. I was sad the rooftop was under construction. I enjoyed my room, it was spacious for myself. Location is great if signing up for day tours as the pick up and drop off location very close to the hotel. Lots of restaurants and shops in the area.
Comment from Hotel Management
12 Sep 2024 by HYO-JIN/KIM, Hotel Management
Dears,Thank you for staying at Hotel LEO in Jeju Island.I am pleased that our location was convenient for your travels.There are many shops and restaurants nearby, as well as easy access to public transportation.Thank you for kindly taking the time to write this review. Your feedback is greatly appreciated.Should you return to Jeju again, we hope you will stay at our hotel again.Best regards,HOTEL LEO.
