Ratings based on 923 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
Staff were amazing and extremely helpful!!! They helped me make a local phone call and gave me ideas of where to go. I enjoyed breakfast. I was sad the rooftop was under construction. I enjoyed my room, it was spacious for myself. Location is great if signing up for day tours as the pick up and drop off location very close to the hotel. Lots of restaurants and shops in the area.
Comment from Hotel Management
12 Sep 2024 by HYO-JIN/KIM, Hotel Management
Dears,Thank you for staying at Hotel LEO in Jeju Island.I am pleased that our location was convenient for your travels.There are many shops and restaurants nearby, as well as easy access to public transportation.Thank you for kindly taking the time to write this review. Your feedback is greatly appreciated.Should you return to Jeju again, we hope you will stay at our hotel again.Best regards,HOTEL LEO.
by A verified traveler
Posted 21 Aug 2024
Comfortable beds
Comment from Hotel Management
21 Aug 2024 by HYO-JIN/KIM, Hotel Management
Thank you for sharing your experience of Hotel Leo, I hope to have the pleasure of welcoming you back soon. Warm regards,
by A verified traveler
Posted 13 Jul 2024
Great customer service. Spacious room and clean.
Comment from Hotel Management
15 Jul 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staying with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
by A verified traveler from Shaker Heights
Posted 23 Jun 2024
Comment from Hotel Management
24 Jun 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staying with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
by A verified traveler
Posted 22 Jun 2024
Big room, water-mist shower head. Except the carpet looks old, otherwise, a nice place to stay.
Comment from Hotel Management
24 Jun 2024 by HYO-JIN/KIM, Hotel Management
Thank you for sharing your experience of Hotel Leo,I hope to have the pleasure of welcoming you back soon. Warm regards,
by A verified traveler
Posted 19 Jun 2024
Comment from Hotel Management
10 Jul 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staying with us and thanks for good comment on our hotel. We hope to see you again.Thanks and Regards,
by A verified traveler
Posted 17 Jun 2024 on Hotels
Comment from Hotel Management
18 Jun 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staying with us and thanks for good comment on our hotel. We hope to see you again.Thanks and Regards,
by A verified traveler from Tamuning
Posted 16 Jun 2024
Pleasantly surprised. For us, Hotel Leo is the best hotel stay experience we’ve had in South Korea. Highlights of what to expect:
- larger rooms compared to most properties in South Korea;
- breakfast buffet isn’t large but a good staple of international mix with some local Korean dishes. Everything we ate was delicious;
- LG Steam Closet Care System in the room removed the wrinkles or refresh our clothes without washing;
- cable TV loaded with different channels;
- walking distance to Jeju Cultural Street;
- quality soaps, shampoo and conditioner. Note, no toothbrush nor toothpaste;
- great water pressure & hot water;
- bidet toilet with options for enhanced cleaning / comfort;
- staff speak fluent English and Mandarin. They helped us get taxis, gave directions to nearby restaurants, etc;
- almost every room and hallway are decorated with local art;
- overall property decor is modern;
If there are other Hotel Leo properties in other cities, We’ll be booking our stays there.
Comment from Hotel Management
17 Jun 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staying with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
by A verified traveler
Posted 14 Jun 2024
Excellent location with good restaurants and shopping areas within walking distance. Hotel staff was very courteous and helpful, and always ready to help upon request. Valet parking is convenient, and transportation to and fro airport is very easy and straightforward. Definitely recommended if seeking to stay near airport.
Comment from Hotel Management
14 Jun 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staying with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
by A verified traveler
Posted 13 Jun 2024
The traditional “ondol” room had modern amenities minus a refrigerator. There was noise coming from construction outside in the late morning. There was good selection at the buffet with OK flavor. Overall, the facilities were clean and comfortable with helpful English-speaking staff. Thank you for a pleasant stay!
Comment from Hotel Management
13 Jun 2024 by HYO-JIN/KIM, Hotel Management
Dears, Warm greeting from hotel leo. Thank you for staying with us and thanks for good comment on our hotel. We have been delighted by positive aspects you mentioned. and we hope to see you again.Thanks and Regards,
