Ratings based on 295 Verified Reviews

4.1 out of 5
100% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Feb 2023
3 out of 5
by A verified traveler

Good location, but bed bugs

Posted 14 Aug 2022 on Hotels
Long story short - we stayed 3 nights and found bed bug bites on us after the second night (confirmed by prior experience as well as finding a molted skin on the mattress). We switched rooms (they gave us a room just 3 doors away from the original despite the situation) and we had more bites the next day. The location was great, and the rooms were clean and comfortable, minus the fact that there were bed bugs. That kind of ruined the trip since now we were paranoid about possibly bringing bed bugs back with us.
4 out of 5
by A verified traveler

Posted 6 Dec 2020 on Hotels
편리한 위치에 가성비 좋아요
Comment from Hotel Management
27 Jan 2021 by 안수정, Hotel Management
호텔에어시티제주를 이용해 주시고, 고객님의 소중한 의견에 대해 대단히 감사드립니다. 다음에 다시 만날 수 있는 기회가 있기를 바라며, 더 나은 시설과 향상된 서비스로 보답하겠습니다. 감사합니다.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Oct 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Oct 2019
4 out of 5
by A verified traveler

Posted 28 Jul 2019
It was pretty easy to get here from the airport. Took about 5 minutes. There's a convenience store in the lobby and that made it great to grab a snack since we arrived around 930pm. Also, hotel is in a central area with stuff around it. Only issue was there were no blankets or matresses for the korean style room when we check in. They brought it up quickly though.
4 out of 5
by A verified traveler

Posted 20 Jul 2019
Good location! The hotel is near the jeju airport. But the room is so dark.
5 out of 5
by A verified traveler

Posted 24 Aug 2024 on Hotels
Comment from Hotel Management
26 Aug 2024 by hotel aircity, Hotel Management
안녕하십니까 고객님호텔에어시티제주 입니다.저희 호텔을 이용해 주시고, 좋은 후기 남겨주신 점 대단히 감사합니다.고객 님께서 남겨주신 리뷰는 다른 고객 님이 선택하시는데 많은 도움이 될 것 입니다.다음번에도 고객 님을 모실 수 있는 기회가 꼭 있었으면 좋겠습니다좋은 하루 되세요.
3 out of 5
by A verified traveler

Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by hotel aircity, Hotel Management
안녕하십니까 고객님호텔에어시티제주 입니다.저희 호텔을 이용해 주시고, 좋은 후기 남겨주신 점 대단히 감사합니다.고객 님께서 남겨주신 리뷰는 다른 고객 님이 선택하시는데 많은 도움이 될 것 입니다.다음번에도 고객 님을 모실 수 있는 기회가 꼭 있었으면 좋겠습니다좋은 하루 되세요.
4 out of 5
by A verified traveler

Posted 14 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by hotel aircity, Hotel Management
안녕하십니까 고객님호텔에어시티제주 입니다.저희 호텔을 이용해 주시고, 좋은 후기 남겨주신 점 대단히 감사합니다.고객 님께서 남겨주신 리뷰는 다른 고객 님이 선택하시는데 많은 도움이 될 것 입니다.다음번에도 고객 님을 모실 수 있는 기회가 꼭 있었으면 좋겠습니다좋은 하루 되세요.