Ratings based on 513 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
The room was nice for what u paid
by A verified traveler
Posted 31 Dec 2024
Elevator not working. Staff was great.
by A verified traveler
Posted 26 Dec 2024
by A verified traveler
Posted 10 Dec 2024
Nice place for a short stay
Comment from Hotel Management
17 Dec 2024 by Recordo Rediresponse Specialist, Hotel Management
Hey Karey,Red Roof appreciates your 5/5 score and comments regarding your recent stay at the Red Roof Inn Yemassee. Red Roof aims to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
by A verified traveler from Daphne
Posted 28 Nov 2024
Comment from Hotel Management
2 Dec 2024 by Jonathan RediResponse Specialist, Hotel Management
Hello Jackie, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN YEMASSEE and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,JonathanRed Roof Management RediResponse Specialist
by A verified traveler
Posted 25 Nov 2024
Room
Comment from Hotel Management
25 Nov 2024 by Recordo Rediresponse Specialist , Hotel Management
Hey Renee,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Yemassee. You indicated that you were unsatisfied with your stay as our room quality did not meet your expectations. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by LaTunde RediResponse Specialist, Hotel Management
Hello Audrey, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN YEMASSEE and I received your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
by A verified traveler
Posted 20 Oct 2024
The place has everything you need for a quick overnight stay .
Comment from Hotel Management
29 Oct 2024 by Oniel RediResponse Specialist, Hotel Management
Thank you Robin, for taking the time to write a review of your stay at the Red Roof Inn Yemassee. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 17 Oct 2024
Very friendly staff person to welcome you. The room is newly renovated and gorgeous. Clean, smells fresh. Really a good affordable option. Highly recommend.
Comment from Hotel Management
22 Oct 2024 by Oniel RediResponse Specialist, Hotel Management
Thank you Valerie, for taking the time to write a review of your stay at the Red Roof Inn Yemassee. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. It’s also splendid reading that you took liking to our prices. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler from LAKE MARY
Posted 15 Oct 2024
Room was not properly clean. Needed a disinfectant and air freshener for the scent. Breakfast was either cereal or waffles; no other option.
Comment from Hotel Management
21 Oct 2024 by Oshane RediResponse Specialist, Hotel Management
Dear Valyne, Thank you for taking the time to tell us about your experience at the RED ROOF INN YEMASSEE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described along with the other issue highlighted with the breakfast. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. I do hope that you will return to our hotel, or any of our other brand locations in the future. Very truly yours,Oshane Red Roof Management RediResponse Specialist
