Ratings based on 502 Verified Reviews
3.7 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by LaTunde RediResponse Specialist, Hotel Management
Hello Audrey, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN YEMASSEE and I received your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist
by A verified traveler
Posted 20 Oct 2024
The place has everything you need for a quick overnight stay .
Comment from Hotel Management
29 Oct 2024 by Oniel RediResponse Specialist, Hotel Management
Thank you Robin, for taking the time to write a review of your stay at the Red Roof Inn Yemassee. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. In the future, please consider adding additional details to your survey to let us know what we’re doing well and where we can improve.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 17 Oct 2024
Very friendly staff person to welcome you. The room is newly renovated and gorgeous. Clean, smells fresh. Really a good affordable option. Highly recommend.
Comment from Hotel Management
22 Oct 2024 by Oniel RediResponse Specialist, Hotel Management
Thank you Valerie, for taking the time to write a review of your stay at the Red Roof Inn Yemassee. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. It’s also splendid reading that you took liking to our prices. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler from LAKE MARY
Posted 15 Oct 2024
Room was not properly clean. Needed a disinfectant and air freshener for the scent. Breakfast was either cereal or waffles; no other option.
Comment from Hotel Management
21 Oct 2024 by Oshane RediResponse Specialist, Hotel Management
Dear Valyne, Thank you for taking the time to tell us about your experience at the RED ROOF INN YEMASSEE. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness you described along with the other issue highlighted with the breakfast. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. I do hope that you will return to our hotel, or any of our other brand locations in the future. Very truly yours,Oshane Red Roof Management RediResponse Specialist
by A verified traveler
Posted 10 Oct 2024
The staff and accommodations were very good the only issue is the elevator is out of order.
Comment from Hotel Management
12 Oct 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear William, We appreciate your comments regarding your recent stay at the Red Red Roof Inn Yemassee. It’s heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful and accommodating, prompting your 4/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 10 Oct 2024
Was really nice and very friendly for dog
Comment from Hotel Management
13 Oct 2024 by Xao RediResponse Specialist, Hotel Management
Hello Iwona,Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Yemassee. We were pleased to read that we earned your perfect score with our pet-friendliness and that you had a nice experience at our property.On behalf of Red Roof, we would like to thank you for sharing your comments with us. We look forward to providing you with more future stays.With thanks,XaoRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 8 Oct 2024
Wasn't a lot to pick to eat other than fast food
Comment from Hotel Management
10 Oct 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking a moment to leave a review, Tina. The staff and I at the RED ROOF INN YEMASSEE appreciate your 4/5 score. However, you indicated that there wasn't a lot to pick to eat other than fast food. Your satisfaction is important to Red Roof, so I am sorry to hear this was not the impression we left you with. Thank you again for sharing your review. I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Very truly yours, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 3 Oct 2024
y’all declined my refund request during a natural disaster!!!
Comment from Hotel Management
5 Oct 2024 by Sashauna RediResponse Specialist, Hotel Management
Dear Diamon,Thank you for taking the time to tell us about your stay at the Red Roof Inn Yemassee. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. I have brought your feedback to management's attention in an effort to address your concerns about the refund request.Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Very truly yours,SashaunaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 2 Oct 2024
Mrs V Williams was very accommodating and awesome! She took me to pick up my car when didn’t have a way! She awesome!
Comment from Hotel Management
5 Oct 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear Lenwood, Thank you for taking the time to tell us about your experience at the Red Roof Inn Yemassee. It’s heartwarming to see that our amazing staff left an lastly impression during your visit by being very accommodating and helpful, prompting your 4/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Recordo, Rediresponse Specialist, Hotel Management
Hey Perry,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Yemassee and I felt great seeing your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure total satisfaction. Red Roof hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
