Ratings based on 147 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Wonderful room, very comfortable and fatalistic hotel, food was great, can’t wait to stay again
by A verified traveler
Posted 22 Oct 2024
Very good service, but the property is tired.
No double glazing in my room and dining room. We were seated by a window for dinner, but asked to be moved, we were sitting in a very cold draft from window.
They advertise a special menu, this was the reason for choosing the hotel. Unfortunately the fact that their Signature Menu is not served on a Sunday was buried in the small print and not on the face of the 9n line menu.
Paid Expedia £170 for the room which I think is over priced given condition of the building. I note the hotel was only charging £145, so a nice commission of £25 for Expedia for booking my room.
Comment from Hotel Management
23 Oct 2024 by MikeC, Hotel Management
We were very sorry to read your comments. Whilst our historic country-house hotel doesn't have double glazing, our central heating is very effective and usually keeps things nice and warm. We do advertise that our Signature Menu is available daily except Sunday - and on every day of the week we have our standard dinner menu with plenty of delicious choices, all prepared with some of the best local ingredients of the season. I hope that we may have the opportunity to welcome you again in the future.
by A verified traveler
Thankyou
Posted 28 Aug 2024 on HotelsFantastic staff member met me on my arrival at 11 pm and was super-helpful. He was fantastic.
Comment from Hotel Management
23 Oct 2024 by MikeC, Hotel Management
That's lovely to hear - many thanks!
by A verified traveler
Posted 19 Jul 2024
Lovely character hotel in very attractive picturesque grounds and the very old stone bridge which gives it its name. Well located for getting around the moors of Dartmoor. Nicely appointed with well furnished bedrooms and character bar.
by A verified traveler
Posted 7 Jul 2024 on Hotels
by A verified traveler
Posted 27 Jun 2024 on Hotels
by A verified traveler
Posted 8 Apr 2024 on Hotels
Comment from Hotel Management
23 May 2024 by Mike C, Hotel Management
Many thanks for your 10/10 score! We hope to have the pleasure of welcoming you again in the future.
by A verified traveler
Don’t book. Think twice!
Posted 3 Apr 2024 on HotelsDirty room. Food average at best. Food menu extremely limited. 8-10 minute wait for hot water in shower. Mattress literally collapsed when you later on it (and no, I’m not a fat, greedy person)! I have nothing positive to say about it other than to say the surrounding area is beautiful.
Comment from Hotel Management
23 May 2024 by Mike C, Hotel Management
We were very surprised and concerned to read your comments, as the experience you describe certainly doesn't meet our usual exceptional standards. I do hope that you had the opportunity to discuss any problems with our duty manager at the time, as we would certainly have wished to do everything we could to ensure your stay was very enjoyable.
by A verified traveler
Absolutely loved our stay here.
Posted 17 Mar 2024 on HotelsAbsolutely loved our stay here. From the moment we arrived we were made very welcome and could immediately relax. Our room was stunning (Vivienne Leigh). The service was faultless and the food delicious. We will definitely return.
by A verified traveler
Amazing
Posted 1 Feb 2024 on HotelsAnother fabulous stay at two bridges. The staff are all welcoming and friendly. Food is delicious and the atmosphere is perfect. Quiet location with open fires perfect for winter stays.
