Ratings based on 977 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Executive suite was very nice Fans in the.bathrooms were filthy and needs to be cleaned, which I took upon myself to do..Behind the toileg also needs tk be eaned.
Comment from Hotel Management
15 Nov 2024 by Michael Nahmiash, Hotel Management
Thank you for taking the time to share your feedback. We're thrilled to hear that you enjoyed the Executive Suite! However, we apologize for the cleanliness issues you encountered in the bathroom. This is certainly not the standard we aim to uphold, and we appreciate you bringing it to our attention. We'll be sure to address the concerns with the bathroom fans and behind the toilet with our housekeeping team to ensure these areas are thoroughly cleaned moving forward. Your feedback helps us improve, and we hope to have the opportunity to welcome you back for a more seamless experience.Michael Nahmiash General Manager
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Michael Nahmiash, Hotel Management
Thank you so much for the fantastic 5-star review! We’re thrilled to hear that you had such a great experience with us. It means a lot to the team to know that our efforts to provide excellent service and comfort were appreciated.Michael Nahmiash General Manager
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
13 Nov 2024 by Michael Nahmiash, Hotel Management
Thank you for taking the time to leave a review! We're thrilled to hear you had an overall positive experience with us. We're always looking to improve, so if there’s anything specific we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Michael Nahmiash General Manager
by A verified traveler from Burlington
Posted 12 Nov 2024
Staff was courteous and always helpful
Comment from Hotel Management
12 Nov 2024 by Michael Nahmiash, Hotel Management
Thank you, Ida, for your wonderful 5-star review! We’re so glad to hear that you had a positive experience with our staff. We pride ourselves on providing exceptional service, and it’s great to know our team made your stay enjoyable. We look forward to welcoming you back on your next visit!Michael Nahmiash General Manager
by A verified traveler from Saskatoon
Posted 12 Nov 2024
This was our second time staying here. It is a huge hotel that is very clean and quiet with friendly staff. There is a bar/restaurant in the hotel that offered good, affordable options. It is a 10 minute walk to a grocery store, coffee shop and other restaurants. They also provide a complimentary shuttle to the airport.
Comment from Hotel Management
12 Nov 2024 by Michael Nahmiash, Hotel Management
Thank you so much for your fantastic 5-star review, Sarah! We're thrilled to hear that you chose to stay with us again, and we truly appreciate your kind words. It’s great to know that you enjoyed the cleanliness, quiet atmosphere, and friendly service. We're also glad you found our bar/restaurant offerings convenient and affordable, and that our location worked well for you. We look forward to welcoming you back for your next visit! Safe travels!Michael Nahmiash General Manager
by A verified traveler
Posted 12 Nov 2024
Comfortable rooms, friendly staff, easy to get around and close to the airport.
Comment from Hotel Management
12 Nov 2024 by Michael Nahmiash, Hotel Management
Thank you, Paul, for your 5-star review! We’re so happy to hear that you found our rooms comfortable and our staff friendly. It’s great to know our location made it easy for you to get around and access the airport. We hope to welcome you back on your next visit! Safe travels!Michael Nahmiash General Manager
by A verified traveler
Posted 12 Nov 2024
Good distance to walk to downtown Yellowknife. Could be dark to walk at night as there is a highway on the way to hotel. But, less homeless people and safe around the area.
Comment from Hotel Management
12 Nov 2024 by Michael Nahmiash, Hotel Management
Thank you for sharing your feedback! We're glad to hear that you appreciated the hotel's proximity to downtown Yellowknife. We understand your concern about walking at night, and we are continuously looking for ways to improve safety and lighting in the area for the comfort of our guests.We hope you had a wonderful stay overall, and we’d love to welcome you back on your next visit to Yellowknife!Michael Nahmiash General Manager
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Michael Nahmiash, Hotel Management
Thank you for taking the time to share your feedback! We're glad to hear that you had a positive experience with us. We appreciate your comments and will continue working to make every guest's stay as enjoyable as possible.We hope to welcome you back again soon!Michael Nahmiash General Manager
by A verified traveler
Posted 11 Nov 2024
Having restaurant on site was very convenient.
Comment from Hotel Management
11 Nov 2024 by Michael Nahmiash, Hotel Management
Thank you so much for your 5-star review, Sinthia! We’re thrilled to hear that you found our on-site restaurant convenient. We strive to make every aspect of your stay as easy and enjoyable as possible, and it’s great to know we hit the mark for you.We hope to welcome you back soon!Michael Nahmiash General Manager
by A verified traveler from Spruce Grove
Posted 10 Nov 2024
I was given a nice upgrade to a suite which was very impressive. Staff friendly and courteous. I would recommend
Comment from Hotel Management
11 Nov 2024 by Michael Nahmiash, Hotel Management
Thank you for sharing your feedback, Chris! We're thrilled to hear you enjoyed your upgraded suite and found our staff friendly and courteous. We truly appreciate your recommendation and look forward to welcoming you back for another great stay. Safe travels!Michael Nahmiash General Manager
