Ratings based on 1,232 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
We came here to attend a wedding. Nice clean room and so nice to just take the elevator after the wedding. Wonderful facilities for the wedding and excellent food. Staff friendly and helpful throughout the night.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Mia Pierre Director of Hotel Operations, Hotel Management
At Haya, we enjoy seeing perfect ratings! It confirms everything we strive for has succeeded. Thank you for letting us know your experience was great. We definitely foresee many more visits. See you soon!
by A verified traveler
Posted 22 Nov 2024
Overall a good hotel however house keeping is on request and the noise from the surrounding streets is really loud.
Comment from Hotel Management
23 Nov 2024 by Mia Pierre Director of Hotel Operations, Hotel Management
Thank you for sharing your recent experience with us. We are glad your experience at Haya was good. I sincerely apologize for the outside noise. Its difficult being centered in the heart of many attractions. However, we will focus on ways to help our guests be at peace factoring the outside noise. I appreciate you for staying with us.
by A verified traveler
Posted 22 Nov 2024
It would be nice if you could get breakfast before 10:00 A.M. Instead of JUNK FOOD
Comment from Hotel Management
23 Nov 2024 by Mia Pierre Director of Hotel Operations, Hotel Management
Thank you for taking the opportunity to share your recent experience with us. I truly apologize you didn't get the chance to enjoy our breakfast option in Cafe Quiquiriqui. We have wonderful options with great café options as well. If travel brings you back, please take the opportunity to stop by. We look forward to it.
by A verified traveler
Posted 21 Nov 2024
Great
Comment from Hotel Management
23 Nov 2024 by Mia Pierre Director of Hotel Operations, Hotel Management
Awesome! We are so glad your stay was great! Please think of us when travel brings you back to Ybor City.
by A verified traveler
Posted 20 Nov 2024
Cool place
Comment from Hotel Management
23 Nov 2024 by Mia Pierre Director of Hotel Operations, Hotel Management
Cool place it is! The ambiance and décor is one like no other. We are so glad you got the opportunity to enjoy it.
by A verified traveler
Posted 19 Nov 2024
Beautiful boutique hotel with excellent service and great restaurant. Balcony was large and view was beautiful. They also have thick doors to safeguard against sound. Wonderful!
Comment from Hotel Management
24 Nov 2024 by Mia Pierre Director of Hotel Operations, Hotel Management
This is wonderful! We appreciate you for taking the time to share your experience with us. Its definitely a pleasure hosting you at Haya.
by A verified traveler
Posted 19 Nov 2024
Wished the shower was enclosed completely to prevent water from spilling onto the bathroom floor.
Comment from Hotel Management
23 Nov 2024 by Mia Pierre Director of Hotel Operations, Hotel Management
Your feedback is truly appreciated. Most find the shower very intriguing. However, completely understand the importance of enclosing it. Rest ensure your feedback has been reviewed and hope to serve you again.
by A verified traveler from Pembroke Pines
Posted 19 Nov 2024
Ok
Comment from Hotel Management
23 Nov 2024 by Mia Pierre Director of Hotel Operations, Hotel Management
We appreciate the opportunity taken to share your review with us. We hope travel will bring you back to Ybor City to serve you again. See you soon!
by A verified traveler
Posted 19 Nov 2024
Beautiful place! Everyone was so friendly!
Comment from Hotel Management
23 Nov 2024 by Mia Pierre Director of Hotel Operations, Hotel Management
Thank you for sharing your recent experience with us. We are so glad you have enjoyed Haya and the staff was so friendly. We hope to serve you again in the near future.
