Ratings based on 172 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jan 2025
The hotel had a lot of amenities, the staff was very accommodating and friendly. Rooms were spacious and clean. However the suite we stayed at had a musky smell which suggests that it needs to be aired out or more ventilation. Will stay again.
Comment from Hotel Management
15 Jan 2025 by Haitham Khalil, Hotel Management
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
by A verified traveler from WELLINGTON
Posted 23 Dec 2024
nice
Comment from Hotel Management
25 Dec 2024 by Haitham Khalil, Hotel Management
Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
by A verified traveler
Posted 30 Nov 2024
Nice property
Comment from Hotel Management
2 Dec 2024 by Haitham Khalil, Hotel Management
Dear Valued Guest,It was a pleasure to have you as our guests at Staybridge Suites Yas Island. Your kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Haitham Khalil, Hotel Management
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Crowne Plaza Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
10 Nov 2024 by Haitham Khalil, Hotel Management
Dear Valued Guest,It was a pleasure to have you as our guests at Crowne Plaza Yas Island. Your kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
by A verified traveler
Posted 2 Nov 2024
Staff were helpful, professional and friendly at all times. Access to Crowne Plaza pool and gym was a great bonus, but our favourite was definitely the pool on site - much quieter and in the shade.
Wil definitely look at rebooking here when I return to Abu Dhabi.
Comment from Hotel Management
3 Nov 2024 by Haitham Khalil, Hotel Management
Dear Valued Guest,It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
by A verified traveler
Posted 5 Oct 2024
The staff were pretty GOOD! Upon entering room, room was nice size. Reservation was made for 4, there were on 2 drying towel, 2 hand towel, no wash towels, no complimentary bathroom kits. When it came time for bed, we had house keeping ( staff was GOOD)come to draw the sofa bed, the sofa bed was broke and they were a little hesitant to provide an extra bed. The shower and sink water was yellow/brown looking. Had to run for about 10-15 minutes, second morning the same thing. Breakfast was decent.This was our first time staying here.
Rm77
Comment from Hotel Management
9 Oct 2024 by Haitham Khalil, Hotel Management
Dear Valued Guest,I appreciate you sharing your feedback and glad that you enjoyed your stay with us. We very much value all our guest feedback, both positive and constructive, and we would like to assure you that your comments have been shared with the relevant team.Thank you for sharing your thoughts with us and we look forward to welcoming you back again as our guests in the hotelKind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
by A verified traveler
Posted 21 Aug 2024
The staff were super friendly and amazing - food was great and amazing value for money. Would definitely recommend and re stay.
Comment from Hotel Management
22 Aug 2024 by Haitham Khalil, Hotel Management
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
by A verified traveler
Great hotel
Posted 5 Aug 2024 on HotelsGood hotel.
Comment from Hotel Management
6 Aug 2024 by Haitham Khalil, Hotel Management
Dear Valued Guest,Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Staybridge Suites Abu Dhabi Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
by A verified traveler
Great hotel
Posted 5 Aug 2024 on HotelsAmazing hotel with very friendly, helpful staff.
Comment from Hotel Management
3 Sep 2024 by Haitham Khalil, Hotel Management
Dear Valued Guest,Thank you for writing your review on Expedia. We are flattered to read your compliments and delighted to hear that you were extremely pleased with the services provided by our committed staffs. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND
