Ratings based on 86 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
Was a quiet location, check in was easy, staff were friendly.
However i ordered bolognese, they brought out spaghetti without the bolognese sauce, once i was done eating they brought out the bolognese sauce with the mince meat.... was quite an odd experience. I didnt know how to feel about my meal.
Otherwise the stay was alright, probably the better hotel in yangzhou foreigner friendly.
by A verified traveler
Posted 1 Jun 2024 on Hotels
by A verified traveler
Posted 30 Nov 2023
Staff not available or when have questions getting answers always I don’t know. Not recommend to family and friends.
by A verified traveler
All good nothing to complaint
Posted 23 Nov 2023 on Hotelsby A verified traveler
Posted 12 Oct 2023 on Hotels
by A verified traveler
A good place to stay in the national holiday
Posted 8 Oct 2020 on HotelsOverall I enjoyed my stay. There were some events during the holiday season, and the restaurant was having a long line, but the food was great. There's a small garden at the back that you can take a short walk, which is really nice.
by A verified traveler
Very happy
Posted 31 Dec 2019 on HotelsOver my few weeks in China, this was without a doubt my favourite hotel. I had a great view. The staff were truly professional. They happily extended my checkout a couple of hours at no cost to suit my travel plans. I will go out of my way to stay here in future.
by A verified traveler
Posted 5 Nov 2019 on Hotels
by A verified traveler
Posted 28 Oct 2019
I was misleading with the previous review in this Shangri La, the reception staff was bad, I booked and paid for a room with lake view requested higher floor, but it end up the room was on the 9th floor. In China, all 5 stars hotels are strictly nonsmoking, but we found everywhere in the main lobby, the lift lobby and even inside the lift are with cigarette end?? I would never ever suggested anyone to choose for this hotel. I would never go again, I rather even prefer to stay at the Ramadan, Yangzhou.
by A verified traveler
Posted 10 Sep 2019
This is a beautiful property offered at a great value. Excellent and quiet location. Two minor observations: 1) Please check that all room electrical outlets are functional, and, better, equip them for international plugs as well. 2) The breakfast buffet is nice but dishes are often cold because they are not properly covered (lid).
In any case, I will gladly return to the Shangri-La on my next visit to the very pleasant city of Yangzhou, Jiangsu.
Comment from Hotel Management
11 Sep 2019 by Communications Manager, Hotel Management
Dear Guest,
Thank you very much for your positive comment feedback with us at Shangri-La Hotel, Yangzhou.
It’s great to hear that our quality accommodation was helpful during your stay. We will continuous enhance and shape our facilities and service in delivering a truly memorable and authentic experience to our guests.
Hope to welcome you again in the near future!
Sincerely,
