Ratings based on 52 Verified Reviews

4.8 out of 5
100% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 Nov 2024
Beautiful scenery and the hotel building had great character that complimented the surrounding nature. A really peaceful retreat.
Comment from Hotel Management
7 Nov 2024 by Connie, Hotel Management
Dear ChristopherThank you for taking the time to share your feedback about your recent stay at Yangshuo Sugar House. We are very delighted that you generally enjoyed our overall image,especially the hotel location, design, and landscape, We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jun 2024
5 out of 5
by A verified traveler

Posted 31 Mar 2024
Spectacular architecture and service!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Nov 2023
5 out of 5
by A verified traveler

Posted 18 Sep 2023
One of the most beautiful hotels I’ve ever seen.
5 out of 5
by A verified traveler

Posted 20 Jul 2023
Staff very helpful and friendly. Appreciated your service to make my mum’s birthday trip a memorable one!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jul 2023
5 out of 5
by A verified traveler

Posted 24 Sep 2019
Beautiful historical site situated in this quaint little town. I love everything about this hotel and the services available.
Comment from Hotel Management
8 Nov 2019 by Alila Hotel, Hotel Management
Dear Distinguished Guests, Thank you for your affirmation.We are glad that you had a pleasant stay in our hotel.We'll keep trying to get better and look forward to your next stay. We will welcome you with great anticipation.
5 out of 5
by A verified traveler

Posted 22 Sep 2019 on Hotels
This is a stunning hotel. The design effort to transform and old sugar mill, balancing old and new, to this hotel is great. It’s a great place to break up a hectic China trip and just chill. The staff service was also great and overall value good. The only issue is some noise from the road. This can’t really be helped as it’s on a corner where lorries beep there horns.
Comment from Hotel Management
8 Nov 2019 by Alila Hotel, Hotel Management
Dear Distinguished Guests, we are very happy that you love our hotel, thank you for your valuable advice, we will continue to improve, let it become better. Thank you very much for choosing our hotel. Looking forward to your next stay.
5 out of 5
by A verified traveler

will go back again

Posted 28 Aug 2019 on Hotels
Comment from Hotel Management
29 Aug 2019 by michael mai , Hotel Management
Dear Jie Thank you for your amazing feedback about your experience with us at Alila Yangshuo. It was a great pleasure to be mentioned by your wonderful comments and i will share with the team which i am sure they will be happy to receive. We all from Alila Yangshuo wish you and family all the happiness on your new adventure and look forward in welcoming you back soon. Michael Mai - Executive Assistant Manager