Ratings based on 10 Verified Reviews

3.4 out of 5
80% of guests recommend
3.1 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Changed room without additional charge

Posted 13 Sep 2019 on Hotels
After check in at first day, I got the room which not same in a post. I'm feel not good and requested to change room, the reception accepted my requested and gave me a new room till my OK and accepted without any additional charge. I'm appreciated in this matter. I got the room river view...It's great but noisy in the mid-night time of car horn.
4 out of 5
Recommended
for Everyone
by A verified traveler from BC Canada

Excellent Service

Posted 17 Jan 2017
Pros: Great service Comfortable beds Good restaurant Good shower
Cons: Quiet during the night Spa
Location: Beautiful view of the sunrise over the Yangon River Far from downtown attractions
The staff are very gracious and try very hard to please their customers in any way. Complimentary breakfast is quite good (mostly Asian breakfast options). Unfortunately, the karaoke on the 6th floor is very loud and goes from about 8 pm to 2 am daily. The view of the river is very nice, but it is not close to the downtown if that's what you are interested in.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very Nice Hotel

Posted 27 Dec 2016
Pros: Clean
We stayed here for 6 nights and was very pleased. The Hotel was under construction but it still was very nice.
3 out of 5
by A verified traveler from US

Good price for online only

Posted 9 Nov 2016
When i get the hotel, they gave a small room no windows then later they changed another room with window for me. It Was nice.. I called hotel to stay up agin,after trip they raised the price. I hang up the phone and no more staying. The price is good for online only
3 out of 5
by Julia

I would not stay again

Posted 3 Feb 2016 on Hotels
There was quite a bit of mildew in the room which made it uncomfortable for my asthma. The electricity would cut out in the night so that the air conditioning would not run for more than half an hour or so. The wifi signal was barely strong enough to load static websites. Sound carried very easily. The staff were very helpful at getting taxis.
4 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Too far from town

Posted 21 Jan 2016
Pros: Rooms spacious,we missed the breakfast.
Cons: Showers need improving water pressure no good,overall ok.
Location: A little too far ,nothing nearby.
Well most of the time we are out,only back to rest.
5 out of 5
by A verified traveler

Nice new hotel in Yangon

Posted 1 Jun 2015 on Hotels
Value for money Hotel. Front office lady is very kind, helping various things i.e. taxi, ensuring our stay afterwards returning to Yangon. Breakfast is Ok. The hotel has security too. Location is not in downtown; but not significant issue. In Yangon, need taxi to go everywhere, and cost wise not so different.
2 out of 5
by A verified traveler

Posted 30 May 2019
Usel städning, avlagringar i badrum och fönster. Se ut som svartmögel. Rökning tillåten, så samtliga 4 rum vi hyrde luktade cigarr. Trafikbuller 24 timmar.
Comment from Hotel Management
29 Jun 2019 by Hotel Novel, Hotel Management
Dear value customer Thank you for your advise and your comment.Your comment will be improve of our Hotel services.We are very sorry for inconvenience time and we will try to make better than you expected.Hope to see you again.
2 out of 5
by A verified traveler

Posted 30 May 2019
Jag avråder alla barnfamiljer att bo på detta hotell. Det var smutsigt överallt, uppenbarligen kunde inte personalen städa. I badrummet var det avlagringar och svartmögel. Hotellet var inte rökfritt, luktade cigarr i samtliga fyra rum vi bokat. Utanför var en sexfilig mycket trafikerad gata och inga trottoarer, så det fanns inte en chans att gå utanför hotellet.
Comment from Hotel Management
28 Jun 2019 by Hotel Novel Management Team, Hotel Management
Dear value customer Thank you for your advise and we will try to fit all of this facts and we are very sorry for inconvenience time in our Hotel.We are waiting for you with our new services and hope to see you again sir
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Feb 2016 on Hotels