Ratings based on 211 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good Hotel.... Great Location
Posted 18 Mar 2020 on HotelsRooms need little upliftment. It is good hotel with great location in the city centre.
by A verified traveler
Posted 5 Jan 2020 on Hotels
Even we requested and confirmed 2 beds, they could not prepared,
so we were arranged to move another hotel for 1 night.
It would be quit unconvenient for us.
Comment from Hotel Management
5 Jan 2020 by Mr Song, Hotel Management
Sorry for the constant change, it is our mistake
by A verified traveler
Posted 4 Jan 2020 on Hotels
Nearly a construction site, noise till midnight and at 3:00am. According to my need, they provided hot water for bath! I don’t Know what kind of service provided
Comment from Hotel Management
4 Jan 2020 by Mr Song, Hotel Management
Sorry, a new floor is under construction
by A verified traveler from Victoria
Posted 30 Dec 2019
Room was clean and well stocked. The property is very central and make a great base for exploration. Our floor and room was quiet
Comment from Hotel Management
30 Dec 2019 by Mr Song, Hotel Management
Thank you for your confirmation, we will continue to work hard
by A verified traveler
Posted 15 Nov 2019 on Hotels
Comment from Hotel Management
27 Nov 2019 by Mr Song, Hotel Management
Thank you for your confirmation and look forward to your next visit
by A verified traveler
Posted 22 Aug 2019 on Hotels
Very good reasonably price hotel
by A verified traveler from Sydney
Posted 6 May 2019
The location was very good, easy walk to some of the tourist sites, train station and restaurants. Staff were friendly and helpful.
I didn’t like that smoking was allowed outside the rooms, guests sat on the stairs near my room smoking and talking at all times of day and night.
Comment from Hotel Management
23 May 2019 by Citystar, Hotel Management
thanks your feedback
by A verified traveler
Prepare for problems
Posted 22 Jan 2019 on HotelsI stayed at this hotel and both times it was the same problem. When I arrived the receptionist told me that they couldn’t find my reservation. Being in a foreign country and having to deal with rooming problems in the middle of the night was not fun. Had to stay here twice because I was too late to cancel my second reservation after a bad first experience.
Comment from Hotel Management
13 Feb 2019 by Mr Song, Hotel Management
I am sorry to have caused you the same, we will try our best to correct it and look forward to your next visit.
by A verified traveler from Singaporean
Posted 12 Nov 2018
Room with out windows and air-condition is not working
Comment from Hotel Management
1 Dec 2018 by CityStar, Hotel Management
as per your booking indicating that you made a reservation of without room kind. Air conditioning is not working, we apology for said inconvenience arising from the same.
by A verified traveler
Good location
Posted 8 Oct 2018 on HotelsThe hotel is just behind city hall building. Very convenient, can walk to sule square within 10 min.
Comment from Hotel Management
29 Nov 2018 by CityStar, Hotel Management
Thanks.
