Ratings based on 24 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jan 2020
Good location in a nicely redone old building, has cooked breakfast that changes, at least was different for both days we were there. There’s rain type shower and they provide shampoo and body wash. Unfortunately the aircon in the twin room didn’t work and that’s a room with no windows... and one of the showers fills with water as the drainage isn’t great so make sure to move the waste bin to higher ground before showering. But well, I personally felt comfortable as I sleep cold and well hostel showers heh..hence the decent rating.
Comment from Hotel Management
31 Jan 2020 by Kyi Lei , Hotel Management
Dear Valued Guest, Thank you so much for your feedback. We really appreciate it. We are truly sorry about the inconvenience caused during your stay with us.We do apologize. We well noted your valuable words and will fix everything that we are lacking in the future. Please visit again us when you plan a return trip to Myanmar. We are always ready to serve you back again. Have a nice day ahead.
by A verified traveler
Charming, clean, and friendly
Posted 23 Dec 2019 on HotelsA wonderfully darling place. The women's room was comfortable and the seating area on the first level was a nice place to talk or read. Breakfast was served each morning with a good variety, and the restrooms and shower rooms were on the main floor and kept clean. The only minor problem was mosquitos in the main room (due to their charming windows that were open during the day), but I would highly recommend this place! I have been to Myanmar six or seven times, and this one is one I will stay in again!
Comment from Hotel Management
27 Dec 2019 by Kyi Lei , Hotel Management
Dear Valued Guest, Wholehearted thank you for taking your time to give us your positive feedback. It is always encouraging to read such good feedback. It has been a pleasure serving you and we look forward to welcoming you back again with our best services. Have a nice day there.
by A verified traveler
Posted 5 Aug 2019
The stay is good
Comment from Hotel Management
6 Aug 2019 by Shumawa, Hotel Management
Dear our valued guest,
Thank you very much for your kind feedback! We really appreciate and looking forward to see you again.
by A verified traveler
Good stay again but marred by bad experience
Posted 28 Jan 2019 on HotelsThis was my second stay here for 2 nights after my return from Mandalay. My first stay was good, thats why I returned. This time I gave a median score for "comfort" because of a bad experience. On the second night a group of maybe 2 or 3 inconsiderate Korean girls were talking or arguing loudly from about 11pm to 2.30am in their private room,which is one floor directly below the men's dorm. There is hardly any soundproofing, flooring is wood panels.It was that loud it kept everyone in the men's dorm up. The management should remind or enforce a policy of quiet hours for the benefit of all travellers.
Everything else was perfect except for this incident.
Comment from Hotel Management
28 Jan 2019 by 501 Merchant Bed and Breakfast, Hotel Management
Thank you so much for your feedback. We really appreciate it. We’re sorry to hear of your less than satisfactory experience with our hotel and hope you will accept our sincerest apologies. We value our customers opinions and would like to thank you for bringing this to our attention. We will fix everything that you have mentioned and will try our best to serve you with more amazing services next time when you visit us.
by A verified traveler
Overall a great stay
Posted 13 Jan 2019 on HotelsFor the price & the included breakfast which was quite good, they are hard to beat.Staff are friendly & helpful. No major complaints really, except that they have only small lockers. And they can certainly improve by having more hooks for hanging clothes in the dorms.
Comment from Hotel Management
15 Jan 2019 by 501 Merchant Bed and Breakfast, Hotel Management
Thank you so much for your staying at our hotel. We really appreciate your feedback. We hope to see you next time.
by A verified traveler
Posted 6 Jan 2019
Property was nice and clean. Except we were out that night and returned after midnight and got locked out and we were yelling up the stairs to get the guy to let us in and we had to open the locked gate by using an umbrella and when we walked up the stairs there was a staff member that was awake at the desk that totally ignored us yelling asking for help to get let in... We spent about 30 minutes and literally had to break in just to get to our room that we had already paid for
Comment from Hotel Management
7 Jan 2019 by 501 Merchant Bed and Breakfast, Hotel Management
Thank you so much for your feedback. We really appreciate it. We are really sorry about your inconvenience at our place. We will improve our services and upgrade our facilities more. So, please come visit again. We are always ready to serve you with our best services.
by A verified traveler from Taiwan
Okay for one night stay!
Posted 3 Jan 2019 on HotelsDislike the receptionist man with eyeglasses, given the hot water refill ONLY you are sick, and the check in procedure are so stupid .... And never see him smile for whole trip
Beside that, other are fair enough!
Room are comfortable, but the housekeeper didn't wipe the floor for three days 2 nights.
Water pressure for shower and breakfast are good.
But need more works on cleaning on common area.
Comment from Hotel Management
4 Jan 2019 by 501 Merchant Bed and Breakfast, Hotel Management
Thank you so much for your feedback. We really appreciate it. We’re sorry to hear of your less than satisfactory experience with our hotel and hope you will accept our sincerest apologies. We value our customers opinions and would like to thank you for bringing this to our attention. We will fix everything that you have mentioned and will try our best to serve you with more amazing services next time when you visit us.
by A verified traveler from Chicago
Posted 4 Dec 2018
When I arrived I was immediately disappointed. There were loads of flies / bugs in the stairwell entrance. Upstairs did not seem so bad with bugs. They were renovating the very communal bathroom / shower which was on a different floor to my dorm room. I can’t comment further as I immediately switched accommodations. I’m not sure it’s the best part of town. I advise doing your research. I will say some other travelers did seem content there.
Comment from Hotel Management
10 Dec 2018 by 501 Merchant, Hotel Management
Thank you so much for your feedback. We really appreciate it. We’re sorry to hear of your less than satisfactory experience with our hotel and hope you will accept our sincerest apologies. We value our customers opinions and would like to thank you for bringing this to our attention. We will fix everything that you have mentioned and will try our best to serve you with more amazing services next time when you visit us.
by A verified traveler
Pleasant stay,bit quiet
Posted 4 Oct 2018 on HotelsBeds are comfortable with proper mattresses and privacy curtains,good aircon,spacious and many toilets,great breakfast.
Comment from Hotel Management
8 Oct 2018 by 501 Merchant Bed and Breakfast, Hotel Management
Thank you so much for your staying at our hotel. We really appreciate your feedback. We hope to see you next time.
Recommended
for Everyoneby A verified traveler from Kuala Lumpur
Totally a value for money
Posted 4 Mar 2018Excellent place with charm, really kind and helpful staff. Super nice bathroom and toilets with bidet. High pressure shower, I enjoyed getting refreshed every time. I highly recommend this place.
Comment from Hotel Management
5 Mar 2018 by Su, Hotel Management
Thank you so much for your feedback.
It can give us a lot of strength.
We are always ready to give you the best services.
Please come and visit again.
