Ratings based on 107 Verified Reviews

4.8 out of 5
94% of guests recommend
4.7 Room cleanliness
4.9 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Lovely stay. Full Japanese experience. Traditional but with modern amenities. Lovely onsen. Traditional evening meal and breakfast. Shuttle bus to Snow monkeys included. Lovely hosts Would highly recommend.
5 out of 5
by A verified traveler

Posted 12 Nov 2024
authentic
5 out of 5
by A verified traveler

Posted 19 Oct 2024
This was one of my favorite stays in Japan and a great value for all they offer. Our room included a private onsen bath that was beautiful and so relaxing! Our beds were raised mattress western-style, but the room was very traditional Japanese with a tatami mat sitting room and shoji screens. The food was all delicious, more than enough to eat, and served to us in a private dining room. Service was phenomenal!! The location is near the snow monkey park, Shibu Onsen, and Obuse. This was a wonderful place to stay!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 May 2024
5 out of 5
by A verified traveler

Posted 16 Apr 2024
This property was as traditional as it gets. Two Onsens to bath in. Each have separate times for men and women. Provide multicourse dinner that was as traditional as you can get. The breakfast was multiple items and also a classic meal. Very good. Room didn’t have a view but it had traditional tea set up along with kimonos to wear and traditional bedding. We were there only one night so it wasn’t a big deal to not have a view. Staff was very kind and tried to be of help. We got a shuttle ride up to the base of the Monkey territory. That was helpful. Specific staff speak better English than others.
5 out of 5
by A verified traveler

Posted 11 Apr 2024
Very nice ryokan. Staff were friendly and helpful. Food was amazing and rooms were comfortable and well equipped.
5 out of 5
by A verified traveler

Posted 19 Mar 2024
The service is exceptional. I just can’t say enough how much they go out of their way to make you feel welcome and appreciated. The included meals are excellent for those with an adventurous spirit…truly fantastic. Also, be prepared for several courses at dinner. I left every meal quite content. I will return and highly recommend to others.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Mar 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Feb 2024
5 out of 5
by A verified traveler

Posted 31 Oct 2023 on Hotels
Staff was SUPER friendly and polite. The Osen was also very nice. Highly recommend this place!