Ratings based on 23 Verified Reviews
4.7 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Severely understaffed (which they use as an excuse for everything, feels like only 4 people work in the whole giant hotel), bugs inside the room (other hotels nearby don't have this problem), wifi almost never works, check-in was 2 hours late (we were in the room at 5pm), they only replaced garbage and towels when "cleaning the room" (our room cost $400 per night!), no onsen, only one air hockey machine which costs 500 yen (!) works in the "game room", pillows so big they are impossible to sleep on. Avoid this hotel! There are many cheaper and better options in Yamanouchi area!
by A verified traveler
Posted 27 Feb 2024
It was our first time to this area, we chose Ryuoo upon recommendation from a Japanese friend. Very nice Western-style hotel at Ryuoo ski resort. We were in the King Suite, a 2 bedroom/2 bath with a living room. Super spacious, modern living. It is located a very short walk to the base & ticket office. The staff is helpful & they have a great female employee (sorry I forgot her name) who speaks fluent English & French, or translation apps works with everyone. Washer/dryer downstairs, microwave downstairs, gear lockers outside the lobby, bus depot a short walk away but far enough to not hear or see the crowds. Not many dining options, but there is a great sweet or savory crepe kiosk, burgers at the base, ramen down the street, & the hotel has to-order egg breakfasts or "Ryuoo" breakfast which is a plate of Shinshu apple-fed beef and salad. All-you-can-eat variety of breads, pastries, rice porridge, juices, teas, and coffees. Well worth it for the ease of starting your day. Hotel dinners were pricey, they offer a French dinner or Shabu Shabu. We did the shabu shabu, & of course, it was excellent. We also got extra food from Yudanaka, a free shuttle ride away. There's a rental place next door, the older gentleman who runs it is the ultimate Japanese experience, he immediately brought out his translator app, wore a purple rag on his head-Japanese style, smoked in and out of the shop, & offered us a shot of orange juice before we went out-so awesome. Shiga Kogen is 50 min away.
by A verified traveler
Posted 23 Feb 2024
Transportation to the parking was a nice addition.
by A verified traveler
Posted 21 Jan 2024 on Hotels
by A verified traveler
Excellent Hotel
Posted 1 Jan 2024 on HotelsLocated at the base of the ski area, this hotel has excellent and friendly service. Charlie, in particular, was a huge help in navigating getting to and from the hotel via train and taxi (we were after hours). We had the dragon suite, very suitable for families. The free shuttle to the train stations make getting around the region ( Snow Monkeys!) easy—but be mindful of the hours the busses and hotel vans run. I highly recommend the T Hotel at Ryuoo.
Comment from Hotel Management
9 Jan 2024 by T Hotel Ryuoo, Hotel Management
Thank you for staying with us and for your feedback!We are very happy that you enjoyed your stay and we hope to see you again in future.
by A verified traveler
Posted 10 Nov 2024
by A verified traveler
Posted 16 Aug 2024
周辺に観光や食事できる場所があまりなかったのが残念ですが、施設自体はよく整備されていて清潔で過ごしやすい環境だったので機会があればまた利用したいです。
by A verified traveler
Posted 16 Aug 2024
by A verified traveler
Posted 13 Aug 2024
キレイで部屋が広くて良かったです
by A verified traveler
Posted 6 May 2024
部屋が広くて快適でした。
バスルーム2つとと洗面台3つあり朝の準備に余裕がありました。
Comment from Hotel Management
6 May 2024 by T Hotel竜王 総支配人より, Hotel Management
当館ご滞在いただきありがとうございました。次回のご来館を心よりお待ち申し上げております。ありがとうございました。
