Ratings based on 2 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
5.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Rawda
Posted 14 Apr 2024
Lovely old style hotel, kept in good and clean conditions. The staff were amazing. Our stay would’ve been perfect if not for the fact that there wasn’t a private shower or bath in the room. It was stated that there is a private toilet, and that what it was only a toilet and a washing bassinet.
Comment from Hotel Management
14 Apr 2024 by New Yokote, Hotel Management
Thank you very much for your visit. It seems that the information was not clear, and we will consider how to prevent customers from having the same perception in the future. We apologize for the inconvenience.
by A verified traveler
Amazing Experience! Very family friendly!
Posted 29 Dec 2023 on HotelsThe BEST ski in ski out we have ever stayed in! It was so convenient to get out the door and step onto the slope and ski down into the ski room at night. No need to hike up to a lift or haul kids around to get to places. The family the owns the hotel is so wonderful and kind. The room was comfortable and the onsen felt great after skiing. The highlight of the trip was the amazing dinners each night at the lodge! They were so delicious and we tried lots of new foods and loved the experience. The hotel also has a kids area which made our stay stress free too as the kids could go and play while we finished eating. We hope to return again and wish we could have stayed longer!
Comment from Hotel Management
30 Dec 2023 by New Yokote, Hotel Management
We are honored by your excellent evaluation.We are happy that you enjoyed our guests.Thank you very much.We are always happy to see you leave with such a smile on your face.Thank you very much.We look forward to seeing you again.