Ratings based on 124 Verified Reviews

4.6 out of 5
88% of guests recommend
4.5 Room cleanliness
4.8 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2024
5 out of 5
by A verified traveler from ottawa

Posted 21 Apr 2024
The staff were amazing and very accommodating with bags. They actually have a pick up service depending on your arrival and departure times. This was a bonus since it worked out when we were leaving. Our room was very spacious and comfortable!
Comment from Hotel Management
27 Aug 2024 by KOISHIYA RYOKAN, Hotel Management
Thank you very much for staying at Koishiya Ryokan and sharing your experience with us. We're thrilled to hear that you enjoyed our spacious room and found our staff accommodating, especially with the pick-up service. We look forward to welcoming you again at our Ryokan!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Mar 2024
5 out of 5
by A verified traveler

Would recommend!

Posted 27 Feb 2024 on Hotels
Would highly recommend this inn for a stay in the Japanese Alps. The staff are absolutely amazing - nothing is too much trouble for them and they're always around to offer you help and support. There is a free shuttle service both to and from the train station and up to the Monkey park. The rooms are spacious and we were very comfortable on our futons ☺️ The onsen hopping is also a great attraction...worth the trip out of the city to see!
Comment from Hotel Management
27 Aug 2024 by KOISHIYA RYOKAN, Hotel Management
Thank you very much for staying at Koishiya Ryokan and sharing your experience with us. We’re delighted you enjoyed our spacious rooms, futons, and the onsen hopping experience. It’s wonderful to hear that our staff and shuttle service added to your stay. We look forward to welcoming you again at our Ryokan!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Feb 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Jan 2024 on Hotels
5 out of 5
by A verified traveler

Posted 12 Sep 2023
Exceptional staff and hospitality willing to accommodate any requests. Very informative and great exposure to traditional ryokan/ onsens. Highly recommended - thank you!
5 out of 5
by A verified traveler

Posted 13 Aug 2023
The staff were very friendly and helpful making this a relaxed and comfortable stay. It is an old building but well kept. Not as fancy as some places down the road but extra charming. The public onsens were fun to try. Their shuttles are well organized and we had no trouble booking the times to private onsen and monkey park that we wanted. Excellent service and stay and would return and recommend to others.
5 out of 5
by A verified traveler

Posted 31 Jul 2023
This hotel and this city was the best part of my Japan trip. I loved staying in a traditional old Japanese ryokan, and I absolutely loved hoping around to all the onsens! Note, they are extremely hot! The staff was wonderful and very accomodating. They offer free shuttle rides to the monkey park or to the train station, so that is wonderful. Ate once there for breakfast, and it was delicious!
5 out of 5
by A verified traveler

Posted 20 Mar 2023
Just amazing
Comment from Hotel Management
17 Apr 2023 by D, Hotel Management
Thank you very much for your feedback!We are looking forward to seeing you again!