Ratings based on 45 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 May 2024 on Hotels
Very well taken care of hotel, although an older property. Liked that we could use private bath on reserved time. Good breakfast and close to the train station
by A verified traveler
Staff couldn't do enough for us
Posted 6 Apr 2023 on HotelsThe hoyel was very quiet and the staff couldnt do enough for us. We used the private onsen which was lovely. A great Japanese restaurant next door.
The breakfast was nice too. Mostly Japanese options but also croissants and fruit too.
by A verified traveler
Posted 24 Jan 2023
We loved absolutely everything in this hotel and we've even decided to stay longer.
Service: quality of service was what surprised us the most. The staff is very polite and helpful, they care about each customer and do their job very well. Outstanding!
Dinner and breakfast: As a vegan, I had plenty options to eat and during the dinner they have prepared hot pot meal without animal-derived products for me.
Room: spacious, bath could be cleaned better, but acceptable. Since it was winter, it took some time to warm up the room of this size for 1 air conditioner.
Hot spring: in addition to public bath, they have absolutely amazing 2 open-air private hot baths that you can use freely, very easy to reserve, just take a time plate in the lobby. This was the highlight of our trip.
Amenities: high-quality, product ops did a great job choosing amenities. They have very delicious and wide selection of teas and we loved female amenities: hair treatment, cream and lotion.
There are a lot of stuff to rent for free, starting from extra pillows and blankets, ending with playing cards.
Extra services: we've got a free 1 hour in karaoke, in the lobby there is free drink bar and even free hot oden soup during the daytime, which was a surprise and nice to have after we've spent a cold day outdoors in winter.
Location: just 3-4 minutes walk from station, and 2 min. to the convenience store and drugstore.
We will be visiting this hotel again and again in the future.
by A verified traveler from Queen Creek USA
Posted 7 Apr 2019
Able to use a private onsen was nice. Hosts speak passable English so that is helpful.
by A verified traveler
快適
Posted 24 Mar 2019 on Hotels素晴らしい
by A verified traveler from Toronto, ON. Canada
Posted 25 Jan 2019
The hotel is a 4 minute walk from the Yudanka Station (We grabbed a taxi cause of our luggage and the fare was 700 yen). The check-in was simple and we paid with our master card. Nearby was a Family Mart and American Drug convenience store. The hotel staff were kind but speaks very little English. There's 2 private onsen (open air) on the 3rd floor and public onsen separated by gender located on the 1st floor. There were massage chairs, books/manga library, drinks and ice cream vending machines, free coffee/tea station in the lobby. We got the breakfast package with our room and it’s a buffet style with a decent variety on the 2nd floor (from 7am to 8:45am)
Our Room: fit for 4 people but it was just my wife and I. 4 comforters (pillows and blankets included) we just stacked it to add extra comfort. In room washroom and toilet with a bidet. Towels, body wash, shampoo and conditioner included. No tooth paste but free tooth brushes.
What we didn’t like: in the corner of our room had a water spot/water damage and the carpet by the window were stained. A mini fridge that did not cool anything and we could not connect to the hotel wifi.
The in unit heater was difficult to operate as there were no English text.
Overall if you’re not spending the majority of your day in your room and don’t need a microwave or working fridge, it’s a decent place with very nice amenities.
by A verified traveler
Posted 7 Jan 2019
Staff made every effort to ensure our stay was the best it could be! If you’re looking for “bang for the buck” this is it!
by A verified traveler from London
Posted 22 Dec 2018 on Ebookers
Really nice little hotel Minutes away from Yunadaka station. Simple room, clean, nice breakfast buffet and access to lovely private onsens.
The staff was very friendly and offered great service.
A great quality-price value.
Plus it is quite easy to reach the Jigokudani Monkey park by bus from the station.
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 16 Nov 2024
