Ratings based on 161 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Nov 2024
Traditional
by A verified traveler
Posted 21 Oct 2024
This hotel made feel like royalty. This hotel was really and staff was very accommodating, professional and kind. I loved our suite and breakfast and dinners we had.
by A verified traveler
Posted 15 Oct 2024
Ayako was amazingly warm and welcoming to us. The owner fed us even though we areived too later for dinner. We were absolutely spoiled by their hospitality and if I could spend my entire trip there I would.
by A verified traveler
Posted 23 Aug 2024
Our stay at this location could not have been better! It was a 5 Star experience in all categories! We stayed in the suite with the open air onsen and it was amazing. The staff offered the best costumer service all throughout the hotel. The food was incredible for all meals, another 5 Stars! The owner of the establishment came and spoke with us on 2 separate occasions to make sure we were enjoying our stay. This place is a total gem if you are staying in the Nagano area. We will definitely be returning in the future!!! Domo arigato gozaimasu!!!
by A verified traveler
Posted 23 Aug 2024
by A verified traveler
Posted 5 Jun 2024
by A verified traveler
Posted 22 May 2024 on Hotels
by A verified traveler
Posted 16 May 2024
All was fine. Thank you very much.
by A verified traveler
Posted 10 Apr 2024 on Hotels
by A verified traveler
Posted 2 Apr 2024 on Hotels
